La Mexicana Grill — Restaurant in Lake View Township

I picked up a menu just yesterday and my partner and I looked forward to eating here. When we arrived today, I immediately ordered the 2 Saucy Burritos, $8.99 and a Tortilla soup $6.99 that we had preselected. The "Saucy Burrito " is described as: "includes protein, beans, lettuce, cheese, sour cream...)". We were told our total was $38.67. Wait, WHAT? A worker came from out of nowhere (manager?) saying how expensive everything was now and proceeded to gather up the paper menus at the side of the register. "Prices changed."

We get that there are financial hardships everywhere now. But this includes for patrons as well- citizens- who are actually trying to support and stimulate the economy and businesses. Trickery never will never be tolerated. We totalled the new costs of our 2 Burritos + soup according to their "new" menu on wall. The updated price for Burritos were $11.49 each and decided against the soup. Now, our total was $29.39. ???? The girl at register shrugged her shoulders. We just left. When I opened the website order form, prices were now a third, different price-$10.99 for Burritos and then while directed to customize which "included protein" , an additional $3 per protein was added! Sorry, but things are tough EVERYWHERE. Be upfront and honest. Please treat others with respect. That's all. (We got Burrito Suisas blocks away for...

This is the first time that I have had to edit a review. Two day ago I went with my husband to buy dinner and we ordered Tacos, burritos and horchata. We pay in cash. When I got home and we tried the food, everything was fine within the normal range of a Mexican meal. When I took the horchata it had a strong cinnamon flavor and an after taste of tap water. So this afternoon I wrote a review on this incident. A few minutes later I received a message from Google where the restaurant accused me of working for Uber and left this comment. I contacted the restaurant manager who, without proof, accused me of working for Uber, clarifying that all work is honest but it is annoying that restaurants do not accept a mistake or constructive criticism.

I was expecting a message like this;

"We are sorry to hear about your bad experience, we will review this incident shortly, Thanks”.

An apology would have been enough than making a drama over my honest opinion of a product I bought. Is pity that now days we can’t express ourselves with freedom. Because someone will start a witch hunt against someone who had nothing to do with this... I lose my money but you guys...

Edit 5/28/24: Adding a star because things have improved. Still the best fajitas Ive had in this city.

Edit 8/23/22: I'm removing a couple stars. Like others have said, this place has gone way downhill. There is always something wrong with my order. Something is always missing. This time it was all the fixings for the fajitas and some of the tortillas were stale. It's really a shame because this place was one of the best restaurants period and a go-to for me. But, it seems like the new owners are more intent on running it into the ground than having any quality control and a successful restaurant. Ask yourself how much longer you'd like to be in business because the way you're going, it won't be terribly long before your profits tank.

Soooo yummy. The best fish tacos and burritos and yummy horchata. Great prices. Great for an easy, quick but tasty...