I don’t have anything worth mentioning about the food here….and to preface this I am not one to get offended or displeased easily. I think this may be the first review I’ve actually ever left in my entire life. I just find it incredibly bad practice as a place of business to reject the customers The ability of using the restroom in the restaurant. I would understand if I was a random person off the streets who was not getting food from them however I was a customer here getting food contributing to the business and they would not let me use the restroom ….not because it was out of order but just because it was their policy and I just don’t think that’s the way to treat customers at all. There are a lot of places in Chicago that will not allow a person to use their washroom unless they are a customer so you have to kind of utilize the places you give busines to ….so I just found it appalling that my business didn’t grant me access to the bathroom that I greatly needed to use. I had to run across the street to the McDonald’s. They are lucky I didn’t pee all over their floor. It was...
Read moreI had an exceptional experience here during lunch with my kids. My 6 year old daughter, who is reserved about new food experiences, got it in her mind that she wanted to try sushi one afternoon. My only criteria in looking for a lunch spot was that it opened early and served sushi, so we landed at Yatai because they opened at 11:30am. I was so pleasantly surprised at how good the sushi was, but beyond that how incredibly nice every single person who worked there was.The waitress (owner?) was very friendly with my daughter and son in a way that is above and beyond normal service. She was very adept at talking with little kids, and so easily understood what my daughter wanted to order, which made my little girl feel really special. When the food came out, the kids were served on the most adorable little cat plates and had kid-friendly training chopsticks. They even gave my kids special cute dinosaur napkins. When my kids wanted to watch the sushi being made, the man behind the counter was equally cheerful and friendly. Lastly, everything was affordable. I can't...
Read moreIve been eating at this place for over a year, I ordered an entree that I used to get a lot and haven't gotten in a while and was pretty disappointed by the amount of food given. The orange chicken has always been good to me even though its always seemingly been just bulk purchased frozen boneless wings in a very sweet orange sauce, they gave a lot of it, it was a good deal and i liked it. But now... it costs the same amount of money, yet they give you half the amount of meat if not less and its just the same boneless wings but cut up into little pieces in a smaller container. Their food is still the same good quality, they're good with dietary restrictions, are very accommodating and polite but now they're trying to cut costs by changing portion sizes of certain ingredients (some menu items suffer more so then others like the orange chicken). At the expense of the customers without disclosure of this major change and its just really disappointing and upsetting because to me that change means that item is not worth...
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