First walked up to the front doors. Both were locked. As we were proceeding to go somewhere else as we should of, a lady starts to unlock the front door. As soon as my feet hit the floor it sticky. The whole restaurant was sticky and absolutely unsanitary. The who I'm assuming was a manager screamed at the young lady to come up front to take our order. Mind you I had my blind mother in law with me so things are already a challenge when we get to do things like this "eat out". As we proceed to order the young lady was doing the best she could but I could barely hear her. There was so much goofing off in the back that's all you could hear as we placed the order. I proceed to sit my mother in law down, so u could gather are condiments and lids for our drinks. The floor just got even more sticky as you walked further in the restaurant to the soda station, which was absolutely disgusting, pored our drinks thinking just get your money back and leave, but I know the restaurants can have there challenges these days keeping staff. So I was trying to be understanding also didn't want to have to go through the trouble of asking for a refund etc. I went to get the lids and condiments and just by this point I'm blown away at how disgusting that was. The tarter sauce was wrapped with cling wrap and left there overnight. I felt of the metal pan. Looked like someone didn't put all away and again disgusting. I had to ask for packets of sauce because it was bad. Food came and one bite of slaw on my plate which was fine because it legit tasted really bad. The rest of the food was so greasy. Always loved going here. To bad its gone down hill...
Read moreThe location is close to our house so we don't want to see it closed down. We love the taste of the food. We would love to see 3. improvements but Please, please, please fix the horrible sewer smell. You smell it the minute you walk in the door. My husband injured his back so car rides are painful. So, We decided to eat in, to give him a break from the car. I needed to eat fish today for health reasons, So LJS was an obvious choice. The taste of your fish can't be beat. The food tasted great and portion size was generous and restuarant was clean But 3 main issues. The sewer smell by the front door almost made me vomit. If you could put Some kind of odor remover plus lemon room deodorizer that sprays ever little bit to cover the odor till it gets fixed would be superb. We sat farther away from the front door by the tartur sauce, shrimp sauce, catsup and napkin shelf and it wasn't very noticeable there. it is very hard to tell if the resturant is open from Jacksboro Hwy 199. It really looks closed so we drove through drive thru to make sure it was open, and when he welcomed us to LJS I explained we just wanted to make sure they were open. Then we parked and went in. Maybe a lit up "open" sign you can see from the road would be helpful. Worker had to leave cash register and go to kitchen to work so we had to yell into kitchen to ask for a to- go box and bag as I couldn't finish my 2 piece . Worker was very nice and stayed calm the...
Read moreI asked for a moment to review the menu at the drive thru. I gave my order and waited. Said hello several times, just to be told to order when I was ready. I specifically asked for EXTRA tartar sauce. When I got to the window, I received my food, and again asked for EXTRA tartar sauce for my 3 piece fish. The guy walks away and comes back with 2 small packets. I thank him, and go on. I get home to find that ONLY those two little packets were in the bag. The fish was luke warm and over cooked, the chicken was marginally better, the fries were cold and stale. I had asked for double fries for my son to go with his chicken(it came with 2 sides and he wouldn't eat anything else), and he had LESS fries than I had on my own plate that came with fries and Cole slaw. The cole slaw was the best part of the meal. Didn't really matter that we didn't get the double fries, my son didn't eat more than 5, to say he is full(something he always says when we have something he doesn't like) and went to his room. Paid nearly $30 for 2 dinners that were subpar, and mediocre at best... And most of it will be thrown out. 🙄I don't know why I still go to Long John Silver's at all. I am always...
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