Rice Xpress — Restaurant in Lake Worth

Name RICE XPRESS Address 6036 LAKE WORTH BLVD LAKE WORTH, TX 76135 Date 1/11/24 Score 35 Violations 2: Observed cooked beef, chicken, shrimp between 46-47F in prep cooler across hot line. Corrective Actions: Ensure cold items are 41F or below at all times. Items places on 2-hour time as control. All unused food shall be discarded by 1:00PM. 6: Observed bins of cut cabbage above prep cooler at 51F without time stamp. Corrective Actions: Label cabbage with time stamp , discard after 4 hours. 9: Observed multiple containers of sauces inside walk in cooler uncovered. Observed raw fish stored above noodles and raw beef stored above cooked beef inside walk in cooler. Corrective Actions: Store raw food below cooked foods, based on cook temperature. Cover all foods in storage. 10: No sanitizer solution set up in the facility during active food prep. Corrective Actions: Approved sanitizer solution shall be readily available during all hours of operation. 12: Person in charge at time of inspection was not able to convey basic food safety knowledge. Corrective Actions: Ensure person in charge has food manager certification and basic food safety knowledge. 14: Observed four food handlers enter kitchen area and proceed to don gloves without first washing hands. Observed one employee wash hands in 3-comp sink. Corrective Actions: Ensure food handlers wash hands as required, only in a designated hand sink. 21: No CFM present at time of inspection. Corrective Actions: Certified food manager shall be on site at all hours of operation. 23: Hot water not available at onlyhand sink in kitchen area. Garden hose connected to waste line of hand sink. Corrective Actions: FACILITY MUST RESTORE HOT WATER AT BACK HAND SINK WITHIN 24 hours, water temperature shall be at minimum 100F. Remove garden hose. 27: Prep table across hot line observed with 45F ambient temperature. Corrective Actions: Ensure to repair cooler to maintain ambient temperature 41F or below. 28: Observed the following cooked items in walk in cooler without date labels: beef, chicken, rice. Corrective Actions: Label all foods with cook date. All foods shall be used or discarded within 7 days. 29: No thermometer or chlorine test strips available on site. Corrective Actions: Facility shall have a thermometer and test strips. 31: Utensils observed in front hand sink. Tool observed in basin of back sink. Corrective Actions: Enaure hand sinks are free and clear, and easily accessible 35: Observed employee cell phone and partially eaten candy above prep cooler. Corrective Actions: All personal items shall be stored away and below food and food prep areas. 36: Observed a dry wiping cloth on cutting board for prep cooler. Corrective Actions: Wiping cloths shall be stored in sanitizer solution when not in use. 39: Observed prep table gasket in disrepair on bottom reach in doors. Corrective Actions: Repair gaskets. 40: To go containers are not stored facing down, not protected from contamination. Corrective Actions: Store single use items in an approved manner to protect from contamination. 45: Observed hood vents unclean, dust and grease build up. Floor grout observed low throughout the permitted area. Stainless steel wall located to the right of hot line observed with uneven base, area not smooth and easily cleanable. Corrective Actions: Clean, repair all areas. Comments: Violation #23and #27 must be addressed by 1/12/24. All other violations must be...

I have been coming here for years, and that ended today.

I bought chicken sticks with my meal tonight and the center of them was still raw. I noticed about halfway through the first stick because whatever they're cooked in colored the meat, but after noticing it was chewier than normal, I checked the inside. I found a clear ring of "cooked" outside but the inside was still soft and undercooked, with the center around the stick still raw.

Serving undercooked chicken is dangerous and violates food safety regulations. I am very upset that food was allowed to be served in this state. I doubt I will ever feel safe eating here ever again despite this being one of my favorite spots, and I will not jeopardize my and my children's health on a resraurant that doesn't even verify that their chicken is fully cooked before serving.

This message was originally meant to be sent privately through the contact page on their website, but since fhat worked about as well as the chicken was, I'm posting it here for...

I had never been to a Chinese fast-food restaurant, but Rice Xpress was my first experience. I went on a Saturday night, they were pretty busy. There were two ladies in the front. The Asian lady was running around very busy but glanced at me a few times with a smile. I waited for her to address me, and when she did, I asked if I could substitute one thing with another. Her answer was no. Everything is as it comes. Okay, no problem. I decided on the Shrimp Pad Thai, Crab Ragoon, and Egg Drop Soup. My order was done within a matter of ten minutes. I looked it over, tipped, and left the establishment.

The food was hot and good. The pad thai, which was well seasoned, had approximately seven shrimp. The Crab Rangoon was also good. I would go back 3/5. It's Chinese fast food, which was good...