Thoroughly disappointed and will NOT be returning on a WEEKEND whatsoever. I waited 16 minutes for my table, got seated under a draft by the door with people constantly passing me, not to mention my table was way to close for comfort to passerby and the group next to me. I continued to wait for my server which took way to long to identify themselves to me after having to attended to be two different support staff. Once I placed my order for their Belgian waffle combo and it arrived to my table I immediately noticed the waffle itself was dry and unappealing as it had already come to my table crumbling. The best part of my meal was a side of fruit…by the time my service team came to check in on me I had finished my sides and made a note to tell them that the main portion of my order was dry even with butter and syrup which I then received a response to “Sorry we’re having a rough day.” with no further service recovery. NOW IM HAVING A ROUGH DAY LOL. I choose to support local business rather than a chain restaurant and am coming to find that I should have visited First Watch instead. Upset to have spent my time and money to still leave hungry after only touching a 1/4 of my main dish. Not even the cashier asked about my experience. I’m not one to leave skimpy tips but I don’t even know if what I left was justifiable. The only reason I’ll give this a two star is for the previous times I’ve encountered friendly staff who made it right for me.