I have ordered here a few times. For Mother's Day and other occasions (including to celebrate myself). The chocolate covered Oreos have to be my favorite. The chocolate covered strawberries made for a great gift to my mom, whom is very particular about her chocolate AND her strawberries. I got a call from the company (I believe I spoke to someone named Morgan) that they had sent the wrong order (even before it was received) and told me to keep what they sent and they'd send what was ordered ASAP, very apologetically. I was amazed by the care and concern of the company. I will be sure to order from here again and it'd be a mistake to get chocolates from any other place!
Edit: I was wondering how there was such a low rating for such a great company, it seems the 'one-star reviews' were given at the same time with people that only had 2 reviews and wrote similar reviews. It occurred around the same time as the one seemingly disgruntled employee wrote about Morgan (who I thought was very kind). I'm suspicious he wrote all 3 one-star reviews. Give this company a chance and you will not be...
Read moreCustomer service was phenomenal! Got back to me immediately (once they were in working hours), really took my order issue seriously, then fixed the problem in a quick and timely manner! I wasn't expecting much, since most companies don't care about product once it leaves their companies, but Chocolate Covered Company truly cares about their products and their customers! They have a repeat costumer in our...
Read moreWe ordered from here and everything was melted and broken, also 2 starberries had hair in them. I'll share picture We both spoke to a man named jener, he was very rude over the phone and even accused us of making a awful lie, boldly told us a refund was not in the works for us. Never ever buying here again nor my friends and family. Thank you jener for being an awful business person. Hope...
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