Starbucks — Restaurant in Lakewood

Well, I met with a relative who frequents this Starbuks almost daily during the weekdays, but depending; it is a place to hangout, to do work, play phone games, and charge up phones; he has no housing. He just sits there quietly bothers no one. He buys coffee every day he is at Starbucks.. So yesterday, I met my relative at Starbucks. I sat down at table to visit with him and shortly thereafter, he told me the employee and Manager involved, would not give him a cup of ice which he asked for. Then I looked over at the front to the (2) servers and they had their eyes focused on us and one was even walking towards us and told my male Relative he had to leave and not come back . Then neither would I ! I guess she could not tell that he is homeless and has a mental disorder, but it is quite apparent to me AND others. She upset him mentally by NOT GIVING HIM A CUP OF ICE!! NOW WITH THEIR HIGH MARKUP ON ALL ITEMS IN STARBUCKS, the employees involved could not give this poor needy person a free cup of ice which they probably buy in bulk and a cup of ice would equal very little, what? 5 cents maybe? THEY COULD HAVE GIVEN THIS POOR MAN A CUP OF ICE! LOOSE CUSTOMERS THAT WAY! I STATED "YOU COULD HAVE GIVEN HIM A CUP OF ICE! " AS MY RELATIVE WAS VERY UPSET AND WE LEFT. I SAY "DO GOOD AND...

Until i find a favorite drink or until you begin to sell PEPSI products, im out of all the Starbucks locations. The employees are in fear of loosing their job, BECAUSE OF THEIR NEW CEO. AND THE COMPANY CONTINUES TO DECLINE.

Their recent customer service at every location I visit in Los Angeles is INFLUENCED by my private actions and behavior in my car or where I live.

I get it I'm Notorious and I'm at the TOP but I'm at the bottom with people who NOW HATE THEIR LIFE BECAUSE IM TELEVISED and Im in between........

PROFESSIONAL DESERVES PROFESSIONAL. i hate that everyone hates their job and everyone appears to be so SAD when i come around. 😂 Boost the LOS ANGELES locations to $45.00hr so they WONT APPEAR AS INTIMIDATED when i come around for ice. God bless the Starbucks...

I will give it 2 stars just because they lady made an ok cup of coffee. I don't think Starbucks actually trained this woman because she was not as happy as other Starbucks. She seemed pretty miserable. I don't know if she was having a hard day or just stressed with too much to do. It's a Starbucks inside a store so it's never going to be as good as the...