Yoshinoya — Restaurant in Lancaster

The only reason I’m giving it 2 starts is because the lady (I can’t remember her name) that takes the orders has wonderful customer service but that’s where the buck stops! My daughter and I stopped by and ordered 2 XL meals one as a combo and an order of spring rolls. While on the freeway headed to Rosamond we began eating and that’s when we noticed they didn’t give us any of the veggies. I call them up and and explain everything. The manager then calls back, I then re-explain everything and her solution is come back in TOMORROW and we’ll give you the veggies! I told her that isn’t fair! One of the biggest parts of the meal is the veggies! This is like going to a breakfast joint and they forget your eggs and say ok come get the eggs tomorrow. 🤔 First of all, what am I going to eat it with? I then asked her can we both combos again on the house? Which to me seems like a sensible thing I did just spend $35 with you for a main part of my meal to not be there! She then offers a discount. I am a loyal Yoshinoya fan but I won’t step foot into this particular restaurant again! It not that a mistake was made, I get human error but at least be fair about trying to correct the mistake. Put yourself in the customers shoes. Think about the inconvenience this has caused! Also, Even if we could have made it back tonight gas is sky high why couldn’t you just make our order right the next day??? How hard would that have been? After all what were we going to do with JUST veggies the...

I usually like their food, simple, satisfying and affordable. Flavor is usually good too. I miss the Udon option that they used to have. They change their menu quite a bit but the beef and chicken teriyaki thigh meat is always an option and has never changed.

The teryaki chicken portion size seems to be small, they counter balance it with the vegetables. The beef bowl itself might be hard to chew for some peoples kids and elderly because its pretty long and can create a choking hazzard. Love the aldente vegetables. I feel that ordering the fried rice is a waste of money since it doesn't have much flavor and becomes soggy under the meat and juices. This time upgrading to steak was a disappointment because the meat was pretty tough, dry, chewey and with gristle. This wasn't the case years ago. It seems like they are trying to cut corners. Much better than any fast food burger joint, this is why my family...

I had a coupon for two family meals it was the beef, chicken , vegetable with a four pieces of chicken and two egg rolls for $16.00 with tax it was $17.64 if I wanted beef on my plate it was a$1.25 more on the coupon picture it clearly shows beef, Chicken, vegetables on a bed of rice in fine print it said if you want to upgrade it's extra now I know upgrade means go larger no wear it says for beef so I asked sabrina why do I have to pay for beef when it is on the picture of the coupon she stated that the corporate office has it like that I told her I never had to pay for what was on the coupon picture I then asked for the manager and the manager Adriana backed up what Sabrina was saying so I asked for the owner phone number and she gave me the store number then I asked for the corporate number Adriana told me to get it...