Taco Bell — Restaurant in Lansing

Look, I’m just a guy who wanted a quick taco, but I’m filling out this survey because I need to process what just happened. Here’s my unfiltered, slightly unhinged take on my Taco Bell experience. Visual Appeal of My Meal: 1/5 (Abysmal) I ordered a Crunchwrap Supreme, but when I unwrapped it, I swear it looked like Granny’s dookie, and it tasted like it too. The thing was a soggy, lopsided hexagon that stared back at me like it knew my sins. It was less “food” and more “crime scene evidence.” I’m still recovering from the visual assault. Flavor Explosion or Implosion: 1/5 (Catastrophic) The first bite was like chewing regret seasoned with despair. The beef—or whatever that was—tasted like it had been marinated in broken dreams. The hot sauce packet was the only thing keeping me from crying into my tray. I’d rather lick the floor than taste that again. Speed of Service: 3/5 (Meh) The drive-thru moved at the pace of a mildly motivated sloth. Not slow enough to write a novel while waiting, but definitely long enough to question my life choices. The cashier tossed my bag like it was a grenade, so points for drama, I guess. Ambiance: 2/5 (Barely Tolerable) The dining area looked like a Baja Blast bomb went off. Sticky tables, a floor that crunched underfoot, and a playlist stuck on the same reggaeton beat for 20 minutes. It wasn’t post-apocalyptic, but it was close. The flickering light above my booth felt like it was judging me. Bathroom Saga: No I peeked at the restroom door and heard whispers of “turn back” from the universe. My survival instincts kicked in, and I bolted. I’d rather hold it till 2026 than risk that portal to Narnia’s sewer system. Would I Return? 1/5 (I’d Rather Starve) I’m not coming back unless I’m desperate and every other food source on Earth is gone. That “Granny’s dookie” vibe wasn’t just the look—it was the whole experience. I need therapy, not another taco. Open-Ended Rant The cashier’s dead-eyed stare made me feel like I was in a dystopian novel. The Chalupa was so greasy it could’ve fueled a car. If I could summon a Taco Bell god, I’d smite the entire soft taco menu—those things disintegrated faster than my will to live. Why do you even sell those? It’s just sadness wrapped in a flour tortilla. Final Verdict Taco Bell is doomed to an eternity of serving soggy dookie lookalikes unless they rethink their entire existence and maybe hire a shaman to cleanse the kitchen. I’m gonna go lie down now. Please don’t send me a coupon—I can’t handle...

Pulled up to the window and ordered our food. Got to the window and paid for the food. Did not receive a receipt at that time but we did receive our drink. 25 minutes later ? We are asked what did we order? They couldn't find the ticket? While we had been waiting at the window 2 employees who had zero involvement in the order process or the preparation of the order stood there in plain view having a very detailed conversation and looking at their phones. When it was determined that the order wasn't made we asked for a manager, they still stood there as the manager Sam I believe his name was because he didn't introduce himself as any manager simply told us that there was nothing he could do about our long wait 15 min because everyone waits for that length of time plus they were changing shifts at the time we were in line at the drive thru, when we asked why weren't we just told that he said it just gets busy and we are making your order now and shut the window. We observed several cars pulled out of line and leave. All in all we paid 28.00 for food that was then rushed and thrown together, plus the "manager' came back and gave some coupons for the long wait but upon inspection of them, only good if you are buying food. So no compensation at all. The manager was young and rude not at one time did he inquire as to what he could do to make it better vs shutting the window when he was done talking. We finally received the food and the original sales guy then told us the computers were acting funny and he apologized over and over. He clearly had no backup or help because they would have known the order never came out or accidentally got ignored. Things happen but to be rude and abrupt with us while you are clearly in the wrong makes me not want your food or to frequent that particular restaurant. It's the one in Frandor. Never had a good experience but this one was by far the worst. Top it all off we had to ask for the receipt and he could not find it so our reprinted receipt looks like we were there for about 7 minutes when we...

Holy cow….i have never had a worse experience at a Taco Bell in my life. Frandor location!!!! Yes, it is late night (2am) and I knew I’d experience not the greatest service, but just got out of work and needed a quick bite, and taco bell was open. I ordered a chicken quesadilla combo with a grilled cheese burrito (no sour cream) I sat in like for TEN minutes while the car in front of my and the girl at the window chit chatted, laughing, showing each other their phones. Who knows how long this car sat there before I pulled up because their car was turned completely off, sitting there. I didn’t want to be rude by honking or anything so I backed up and went to the speaker once more and I mentioned that I’ve been sitting for over 10 minutes and just curious how long my food was going to be…she informed me that they were short staffed and they were still getting the person in front of me’s food order done. So I pull back up and wait….even longer. In the mean time looking up who else was open at that time. Finally she handed the car in front of me their food and they drove off, so I pulled up and my entire order and drinks were handed to me….like, how long have you had my food sitting there? Pull off and pull over. I reach in the bag and realize they didn’t put in the taco that comes with the quesadilla, fine, that’s ok. Took my quesadilla out, and it wasn’t even cut for me; kind of hard to eat an entire quesadilla on the road…whatever, I’ll move on. Reached in for the grilled cheese burrito and damn…..no meat, no tortilla strips and sour cream (that I omitted on my order) Smh….sorry but I will not be coming back to this location…ever, even though this one is the closest to me when I get out of work, but I’ll travel next time, that’s for...