Michaels — Local services in Lansing

I think this Store is the most ridiculous Michaels around.. Friendly staff..pfft NOT they are short rude and act like they don't know about things in the store.. when you call to see if they have something in stock don't even bother they will say yes just to get you there and then when you confront them about it they play dumb or make you feel stupid.. They make up lies about things they should have in the store and they just don't want to unpack the boxes.. I was told they didn't have something and I opened a box that was on the floor in front of the shelf and guess what THERE IT WAS or I had drove to the other Michaels and they had the item that the Manager said they were not going to get until later in the year.. Don't waste your time drive the extra few min and go to the one on the West Side of Lansing if you have to go to a Michaels. I didn't even want to rate it one star but had to in order to...

I absolutely love Michael's! I have found in my coming age, that arts and crafts helps with my stress, and it's pretty fun! HOWEVER, I did visit the store recently and collected a few things that I was going to purchase, I asked the cashier to hold my basket. I had to go and get some more money. I left, and was gone maybe a little over an hour.

It was early, (6:00p) they don't close till 9:00 or 10:00. When I came back they had put away my basket. I was pretty irritated about that! She said because I was gone so long!?!?!

It just made me lose my train of thought and I was disappointed. Other than that I'll go back. I'll just make sure...

So kitschy Had an appointment today at 12:15. First everyone in the store was surprised you could make appointments. Thecframer is at lunch I was told. Why would the system let me schedule on someone's lunch hour? Last year when they went to the appts I made an appointment and when I arrived at the store I was told the framer decided not to come in today. I asked the manager how I could schedule when she could actually be here. He acted like I was the problem so I went to a local framer. I'm thinking they just don't want framing business. Because I waited over twenty minutes the framer did return from lunch and complete my...