Jack in the Box — Restaurant in Las Vegas

I stopped at this Jack in the Box today and had a very concerning experience. Before ordering, I used the restroom and was alarmed to find that there was no soap available. That means for a good portion of the day, both employees and customers could not properly wash their hands.

I immediately brought this to the cashier’s attention. He mentioned that he had just started his shift and would refill the soap dispenser after taking my order. However, after some time passed and even as I sat and observed, no soap was ever replaced in the restroom.

As a customer, it’s unsettling to think about food being prepared and handled without access to basic sanitation supplies. While I was able to rinse my hands with water and use my own hand sanitizer, this is not an acceptable substitute for soap, especially in a food service environment.

This location really needs to tighten up on its cleanliness and health standards. Hand soap is not optional—it’s a requirement for food safety and...

I’D GIVE EVERYTHING A NEGATIVE 1000 IF I COULD !!!!!!!!!!!!!!!!!!!!!!!!!!!!! Idk if we just got them on a bad night or what but the food was HORRIBLEE. The burgers were dry and seems like they had been sitting for HOURS. The fries are cold, chicken sandwiches were disgusting. The only thing that was remotely goodwere the jalapeño poppers. & the fact that i ordered the food, had it delivered, was missing HALF OF MY FOOD THEN HAD TO LEAVE MY HOTEL TO TRAVEL AND GET THE FOOD THAT WAS MISSING AND HAD THEM MAKE IT OVER AGAIN AND THE FOOD WAS STILL DRY, NASTY, DISGUSTING & COLD & this was the first time EVER trying this establishment cause i stay on the other side of the US. PLUS! Let's not forget the TACOS. they were stale on one part and soggy in the middle . This was THE WORST experience of food ive ever had in Vegas & honestly this store needs to either be restarted or closed down!!!!!!! Waste of my...

I'm not sure what was going on with the intercom system with them that day but the person who was taking my order could barely hear me and I had to give my order three times and speak up very loudly. It is next to a street and a freeway so I take that into account but I've been to this particular Jack in the box many times before and I've never had that problem. I know this is not their fault so that's not my main complaint. When I got my food of course my order was wrong. But the order that I did receive was good as usual. Their breakfast usually is very good and it's always hot. I've never had an issue where they've gotten things really super badly wrong but I've always gotten my food and it was hot. I only eat certain meals from Jack in The box so I can't really rate a lot...