Jack in the Box — Restaurant in Las Vegas

I ordered my dinner last night through Uber eats and regardless of who I ordered from regardless if it was in Jack in the box, Jack in the box is still responsible for the quality control of the food that they're preparing for the customers for Uber eats. I Indianapolis ordering my food and the first driver decided not to deliver my food because I was in the hospital the second driver decided to take my order I left 20% tip and the same point Jack in the box never remade the order cuz it took the first driver almost 25 minutes total time everything said and then decided not to take the order then the second driver came and it took another 15-20 minutes for her to even get and take the order and another 10 to 12 minutes and not really a shake no more I asked for No whip cream no cherries they added it anyways, they did it anyways, and ended up putting way to much Oreos and made it completely uneditable for anyone to enjoy. Also wants to driver got to my location she came out of the elevator handed me my food bag and the bag was really soaking wet on the bottom and the food started coming out she grabbed it then handed me my order and says here you go I told her I refuse to take the order she's like well I delivered it here you go and so I took the order placed it down and contacted Uber eats they never answer the phone so they were busy or too busy to take calls so I contacted Jack in The box and Jack in the box employee there was no manager and to find out what it was because a manager called out sick. Jack in the box this morning and the manager that said she was a manager said that they're not responsible for quality control contact Uber eats and right away she wouldn't let me speak she kept on speaking over me and says I'll give you the number to my district manager I said it's okay the phone call was recorded I'm going to contact corporate and let him know how I spoke to by you as well as the uneducated and not trained employee that basically messed up everything and made the whole order a mess in the...

Do not go to this location. Terrible service, terrible food, terrible employees. This experience makes me not want to go to ANY jack in the box locations ever again.

The other day my son and I went to this location and ordered a few things. First, we waited at the window til their timer went past where it should for each customer, so they asked me to pull around out front. I did, and we sat there for 7m before they brought out our food. And there was an item missing. So I had to go inside. As soon as we went inside all the staff saw me and went and hid by the drive thru window where I couldn't see them. I waited another 8m before the manager came up to me, rolled her eyes, and said "ugh I know you're waiting for a burger" and I said "I am waiting, but not for a burger" she checked my receipt and was like "oh that wrap is sitting right here" and grabbed it off of the warming belt. She put it in the bag and immediately turned around to ignore me more. So we left, started eating our food and it was DISGUSTING. All the lettuce was SO wilted, the chicken was still COLD in the middle. And there was no bacon or cheese sauce on my potato wedges. Also, the potato wedges were severely undercooked. So, they were just this huge clump of uncooked potatoes. We didn't even eat any of it, it was so disgusting. I tried contacting Jack in boxes complaint site and that was quite a few days ago now.. no response yet. Basically just GAVE Jack in the box money...

I just wanted to say that the 30+ years that I've been going to Jack in the Box. Not one time have they ever tripped off the amount of sauce they give you within reason. Tonight I ordered the Jack munchie meal, with the cluck sandwich, onion rings, curly fries, and a three piece jumbo egg rolls. I ask for three different sauces to go along with what I ordered, honey mustard, sweet and sour, and ranch. The young lady that took my order didn't have an issue with my request as far as the condiments, and i never specified how many because of how generous they've been in the past. All of a sudden this white guy with long hair come to the window and say that the young lady had an issue with the amount of sauce that I ask for, and that next time he would have to charge me more. Remind you I only ask for the three sauces thinking they would give me enough sauce for the meal that I ordered. Long story short, this guy made a big deal over three sauces, even after I agreed to pay for it. I say all this after getting home and realizing that they only put three sauces in the damn bag. I will never go back no matter how close this restaurant...