I came over to this place with 2 of my friends and we were so excited to try this place, since it was trending on social media. So we ordered the chicken Caesar wrap and I noticed that it comes with grilled chicken, so I asked if I can get the friend chicken instead, and the cashier said yes of course no problem, so then my friend continued to order and she ordered the teriyaki bowl and added chicken to that and my other friend ordered the Mexican style Ceaser Salad and she added chicken to that as well. Then we ordered the side of fries and I asked if they have coke and the cashier said I can grab one in the front after we paid, so as soon as we pay I go look and they only have Coke Zero and Diet Coke, so I go and tell our cashier that and she’s like oh yeah we only have that, I’m confused on why she didn’t tell me that because I was very specific about what I wanted and then I grabbed sprite instead of coke. So we waited for our food for 15-20 mins while we were there we were the only customers in there and we noticed that there was 4 workers there just cutting fruit and no one decided to clean the tables which there was six dirty tables with dirty dishes and leftover food and so as soon we got our food I look in my wrap and I have grilled chicken so I go up to the cashier and ask if they can please change it to fried chicem because I did ask earlier for that and she says omg yes of course sorry about that and so then I wait another 15 mins for my wrap and as soon as I get it and try to take it and eat it, everything falls out of the wrap and I guess it wasn’t wrapped at all and it all fell on my thugs on the chair and the table and so I picked the second half and the same thing happened and when I told them that it all fell out, all the girl said was oh sorry about that and then she told the cook what happened and he kept on giving me the dirty looks and her with the girl were laughing and looking at us and when we left they were staring at us and we overall felt very uncomfortable! I would not recommend this place unless they don’t change all the workers at...
Read moreMy wife and I traveled 40 minutes to visit this place. On her recommendation. The staff didn’t seem all that enthusiastic about guests. The person taking the orders almost seemed to take us for granted and almost seemed annoyed with my wife’s inquiries about food allergies. (She made a face) We just didn’t seem welcomed or appreciated. After we placed our orders we were prompted to tip by the card reader. I tipped 20% and immediately felt stupid for giving a gratuity before I got services. Not to mention not feeling welcomed by staff. We waited for our food and drinks and the wait seemed long. Longer than the amount of busy the place seemed. The food came at different times. I prefer all the prepped foods delivered to the table at the same time so me and my guest can eat at the same time. The awkward wait while someone eats and the other watches is uncomfortable. The food was decent. Not bad but not good enough to travel 40 minutes for. As we ate, another guest came in. He had to clear and clean his table so he could set up his computer. I thought why does a guess have to clean a table to sit? I Felt stupid for tipping again. Overall thoughts. Welcome your guests and show a little enthusiasm they showed up. Smile and thank them for coming in. You charge enough so show that little extra. Remove the tipping option on your card reader. You shouldn’t receive tips for normal services and asking for tips prior to good service is, low class and some people will probably tip out of guilt. Get your tips via good services not order taking. Your customers will show you gratitude after good services. The atmosphere was nice. The music was too loud for my taste. Overall a pretty good place but a lot of people will be turned off by the same...
Read moreI really didn't want to make this review but I think about my experience there a lot, and I really don't want the same thing that happened to me, to happen to someone else. Now mind you, there isn't a SINGLE SIGN ANYWHERE that says the take card only. Maybe it's changed since I've been there, and they decided to finally put a sign up after this interaction, but I honestly won't be returning to find out. I decided to go in there to have a nice little solo breakfast, I work as a server so I always have cash on me, and during this time I was waiting on a new card. I go in, order my food, and then when I go to hand the employee my money, she says "see this machine? How do you expect it to take cash? Card only." I felt super uncomfortable from her response, not because they don't take card, but because of the rude way she delivered that information, and the complete lack of signs to tell anyone until they've waited in line and try to order. I get out of line trying not to become emotional from the embarrassment that I was just made to feel, when the super nice man behind me with his daughter, says "there's absolutely no reason for her to talk to you that way, I would be happy to buy your food for you." He was so kind but it just didn't feel right having someone do that for me, so I expressed my appreciation and left. The employee who spoke to me was an older woman with long white hair so if anyone from the company is reading this, please inform her that that is not how you talk to your customers. Also, if you could put up signs that you don't take cash, that would also be great. I feel sad making this review because I do enjoy their food, but I won't be going back because of my...
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