Triple-Threat of Excellence at PT's Gold on Ann Road: James, Jamie, and Ashley Shine! My recent visit to PT's Gold on Ann Road was an absolute delight, and the credit goes to the outstanding trio of James, Jamie, and Ashley. These three individuals turned a regular pub night into an extraordinary experience. James, our server, set the tone for the evening with his friendly and attentive service. He effortlessly navigated us through the menu, offering insightful recommendations that perfectly matched our tastes. Jame's knowledge and affable personality added a welcoming touch to our time at PT's Gold. Jamie, the master mixologist behind the bar, showcased an impressive array of cocktail craftsmanship. Her creations were not only visually stunning but also a symphony of flavors that tantalized the taste buds. Jamie's innovative approach to mixology elevated the overall drinking experience, making each sip a memorable one. Ashley, the unsung hero behind the scenes, ensured that every aspect of our dining experience was seamless. From timely food delivery to anticipating our needs, Ashley's attention to detail did not go unnoticed. Her contributions played a significant role in making our visit truly enjoyable. Together, James, Jamie, and Ashley formed a powerhouse team, creating an atmosphere that exuded warmth and professionalism. Their collaborative efforts transformed PT's Gold on Ann Road into a haven for exceptional service and memorable moments. If you're seeking a pub experience that goes above and beyond, look no further than PT's Gold on Ann Road, where James, Jamie, and Ashley work their magic. I left with a smile on my face and a genuine appreciation for the stellar service provided by this fantastic trio. Highly...
Read moreEXTREMELY piss poor service! My first time there I was advised by the bartender that my drink would be comped provided I “played enough”. Ok, no problem. I assumed it was the same as every other bar and casino where your drinks are comped after playing a certain amount. I went back for the second time gambled, drank, and ordered some food. What do you know, when my bill was brought to me the only thing on it was the food which I paid for. My drinks were comped due to me gambling. Fast forward to tonight I go in, order my drink and start gambling only to be told she needs to hold on to my credit card due to me walking out on my bill previously. I have NEVER walked out without paying my bill! Upon explaining that I paid my bill and tipped my bartender I was basically called a liar! I asked to see camera footage of me walking out on my bill and she refused! At that point I took my money and left as I will NOT be treated that way by anyone! If I honestly walked out on my bill the first night I was there then why didn’t anyone stop me and say “excuse me you forgot to pay your tab” or something along those lines?! Not wait until nearly a week later and accuse me of something that clearly did not happen otherwise my bill wouldn’t have been paid on my next visit. Smh! A complaint has already been made to the headquarters and passed along to the regional manager. I am very disappointed in the way I was treated this evening!!! Steer clear of this place as they have NO RESPECT...
Read moreNow open! PT'S did a great job on remodeling this location to make it their brand. Great place to get a drink, good pub food, gaming and watching your favorite sport on one of the many Tvs. James is the manager for this location. Great bartenders and staff at this location. Just in the first few days that this location has been open a lot of the local folks have come and have enjoyed the service and gaming. The bar is open 24 hours. The kitchen is only open between 10am to 11pm. Great menu items to select from. And don't forget about happy hours - special price on drinks during...
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