Starbucks — Restaurant in Las Vegas

I don’t usually support companies that exploit the local population by selling them a highly addictive drug. In this case being caffeine but one can appreciate how effective they are at doing it.

I’m not one to order the overly sweet drinks that gives us cavities, or that spike our insulin levels to ungodly amount, which people can argue can lead to diabetes. No, I’m more of a black coffee with cream.

I wasn’t recently introduced to espressos over ice with a splash of milk. As I sit there, contemplating how much money and time I spend here over the last month and how I could of boughten my own espresso machine by now always gets to me.

Then as I get closer to the front of the line I see people sticking their phones out their windows because they have the app, these are the true addicts that I swore not to become. However my conservative background cringes as the thought of all the prior missed points overwhelms me.

It’s my turn to pay, I pay cash for I’m too embarrassed for Starbucks to show up in my bank statements. I tell myself this is the last time…

My drink looks delicious, I take a sip and get reminded how much in trouble I am because I will probably be...

I had came the day before and ordered a iced Pecan crunch oatmilk latte, the drink tasted very watered down. I called and a kind girl answered the phone and offered me a remake for the next day. This morning I came into the cafe and spoke with maria about getting my drink remade, she was asking me questions and made smart remarks, She asked me who i talked to on the phone i told her i wasnt sure, but that i called around 7pm and spoke to a girl the day before.She said that was not helpful, which i feel was unnecessary, and if she needed to know so bad im sure she could’ve checked the schedule herself, i get it i should’ve asked for her name but i didnt think i had to. next she asked me what was wrong i let her know the drink tasted watered down and she said “thats weird because we only add oatmilk” I know she had to ask questions but the way she was talking to me and the comments she made felt like she was insinuating that I was just trying to get a free drink, it wasnt till i showed her my receipt that she decided she would “honor” the remake. Im not a confrontational person so just waited for my drink and left, not how i wanted to...

I don’t come to Starbucks as often anymore since it’s under new ownership but this is just ridiculous. I found myself on the wrong side of town and went here for a snack and some water. I just went to a Starbucks where I purchased tap water the other day but apparently here you’re not allowed to buy tap water you MUST buy bottled water. But I wanted ice so they said they’d give me a free ice with the purchase of a bottled water… seems like more plastic waste to me. They people kept apologizing but I felt it was insincere and a little as if they were profiling me for not being a “customer” when I was TRYING to buy something. How about instead of enforcing baseless rules you can try training employees to make the situation right again. Because this certainly was the WORST experience I’ve had in a Starbucks after discovering I had to pay for a tap water with my coffee 😒

ALSO they’re bathroom doesn’t have a working soap dispenser so I wonder how clean this...