Donna's Caribbean Restaurant — Restaurant in Lauderhill

DONNA’S CARIBBEAN RESTAURANT

4200 NW 12TH STREET

LAUDERHILL

ORDERED SHUT 9/13/21

23 VIOLATIONS FOUND

“Roach activity present as evidenced by live roaches found. Main kitchen 3 compartment sink- observed 1 live roach crawling underneath 3 compartment sink. Main kitchen mop sink space next to reach in cooler- observed 8 live roaches crawling in dirt by missing mop sink area. Main kitchen true reach in cooler- observed 2 live roaches crawling on wall. Main kitchen prep table- observed 1 live roach crawling on prep table while employee preparing food. Front line steam table- observed 1 live roach crawling underneath steam table tray line. Main kitchen walk-pot rack wall in front of walk in cooler- observed 6 live roaches crawling at corner seams of wall. Main kitchen cable box area at walk in cooler- observed 8 live roaches crawling around wiring and cable box. Main kitchen front counter entrance 3 compartment sink- observed 1 live roach crawling underneath HWS.”

“Dead roaches on premises. Main kitchen HWS- observed 8 dead roaches underneath hand washing sink. Front dining area- observed observed 2 dead roaches behind Donna’s reach in cooler. Main kitchen pot rack in front of reach in cooler- observed 1 dead roach. Front counter steam table service line cabinets- observed 4 dead roaches in cabinets. Front counter warmer shelf cabinets at television- observed 4 dead roaches behind cabinet.”

“Stop Sale issued on time/temperature control for safety food due to temperature Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 70 degrees Fahrenheit within 2 hours. Front counter Nature Way juice cooler- observed 6 pans of macaroni and cheese temperature ranges 48-55°F. Operator stated that macaroni and cheese was cooked and placed in cooler last night.”

“Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Front counter warmer- observed fish fritters and dumplings temperature ranges 110-126°F. Operator removed items to be reheated.”

“Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 70 degrees Fahrenheit within 2 hours. Front counter Nature Way juice cooler- observed 6 pans of macaroni and cheese temperature ranges 48-55°F. Operator stated that macaroni and cheese was cooked and placed in cooler last night.”

“Toxic substance/chemical improperly stored. -Main kitchen pot rack at walk-in cooler- observed 3 spray bottles of degreaser stored next to a case of cabbage on the floor. Operator removed cabbage. -Observed chlorine sanitizer 100 ppm when tested at three compartments sink and wiping cloth sanitizer buckets. Operator corrected to 100ppm. - Unlabeled spray bottles dining room and on floor next to rack with saint pots and pans.”

“Food stored on floor. Observed box with cabbages on floor in standing water in storage area under storage rack. Operator removed cabbages.”

“Food/ice received from unapproved source/no invoice provided to verify source. Observed the following baked goods from Nic’s Pastries. Unable to verify source via Department of Agriculture. -27 Gizzardas -11 Peanut Cakes -9 Coconut Drops -7 Rock Cakes -23...

I absolutely love their fried chicken!! I just wish that their customer service was just as exceptional. I always get the fried chicken there and I got the snapper the other day for my mom got it all the way home set it up for her and before I could sit down to my plate she said "This fish Is completely dried out!" 😒 Now you know how it goes with our mothers! I threw my plate in the microwave and drove ALL the way back up there. I just wanted to trade it for something else. I didn't want a refund. I asked for an oxtail meal and was told that I had to pay the difference!! The nerve! Considering the gas burnt to come back there, the fact that my food is gonna be freezing by the time I get back to it, the fact that my mom is sitting there hungry, etc..... why wouldn't they just exchange it for whatever to show customer appreciation?? What a turn-off! I mean, I still go get fried chicken, though!! 😆 I go there often just wish the...

First to comment those servers need training, very very poor customer service,🤮first time i tried their food up on chewing my steamed veg i realized there was something off so i spit it out only to realize it was a twisted piece of paper napkin, also the rice was just horrible, too soft and way too fresh, it was just tasteless, i wanted to return it so badly but it was too far away, couples days later i asked my boyfriend to bring me food and he went there again🤨i was mad but just worked with it..when i opened that box the fish was a big turn off, it was a snapper and the head was totally dried out..was barely any head on that fish it was fried past dryness, if that wasn't enough when i tasted that fish it was old and smelly, like how long do you guys keep your food? come on man..do better..i'd rather to starve than to purchase another...