Waffle House — Restaurant in League City

Walked in, bar full of dishes, 2 tables full of dishes. Manager finishes cooking the food and walks to the back. Staff just standing around. No one pre bussing at all. I started cleaning one table and my mom started cleaning the other. One person walked in and a staff member just ignored the person when he is trying to order as they did us and the grandmother and grandson who came in at the same time we did. The excuse was we are shortstaffed. As a former employee of Waffle House over 20 years ago, if we did not prebus or say Welcome to Waffle House, we would be sent home. If we talked to our customers the way that they did, we would have been fired. When you see the server just pick up the tip and not clean the table, then you know they do not want you there and are just waiting for you to leave. Her comment was, I guess I am not leaving early. They had 5 servers, 2 cooks and a manager and none of them can take care or help if they were "so busy". No teamwork, nasty attitudes. When the comment was said that we were previous employees/managers of there, the waitress said then get a uniform on to help. When we pretty much did by bussing the tables for them. What happened to the customer is always right? This is NOT the Waffle House Way. The entire shift, if not the entire staff at the store, needs to be retrained the Waffle House Way from management to server or SHUT IT DOWN!! That is ok. Cracker Barrel got our money since they did...

To summarize: This was my first time at a Waffle House. Service, food, and atmosphere were fantastic.

We ended up at this WH after leaving the one in Webster, who saw us walk in the door, greeted us, seated the people in front of us, then let us sit in the waiting chairs because we didn't know we were supposed to seat ourselves. My honey was slightly annoyed, but I was so irked, we left and came to this one. I don't need the red carpet treatment, but checking on us after a few min to see if we need anything should be standard service.

At this WH, our waitress was very pleasant. We had a few particulars with our order, "gravy on the side, extra extra cream, very well done, etc" and she was attentive. Our food was served quickly, hot-ish and was correct the first time. My honey's steak was God-awful, but the rest of his plate was good and my food was exactly how I love it.

The best part was that another lady was wiping off tables, hollered across the restaurant to a couple waiting saying, "This table's ready if y'all wanna sit!", so I got to justify driving to this WH and give my honey my best mm-hmm, told ya so face. She also refilled our beverages while our waitress was serving another table. Teamwork makes the dream...

First time going , even though it's walking distance from home. Got the midnight munchies so it was time.y wife and I had really good "waiter" service. Ray was attentive , and wrote down our orders correctly. He greated us with a smile and was very personable. My wife's Angus cheeseburger was really good . I took a bite , so I'd know if I wanted to order one in the future 😁... I had the Texas cheese steak melt , with no onions. Ray wrote down no onions. I get my food and have to pull out all the onions.....😡 The bottom bread was soggy as hell . The sandwich itself did taste good , otherwise. My hashbrowns were cooked perfectly... and a delight to eat. So good in fact , I ordered another one to go. Well to my dismay , the cook , the same cook mind you , barely cooked that one at all. It's browned , but absolutely no crispyness . Just a soggy mess. Very disappointed.

Not sure I'll go back. Jack in the box is just a couple minutes away. At least they always gety order right. If the cooks service is that hit or miss , I'd rather just not waste my time or money. I'll...