From the moment you walk in, the atmosphere here feels like a true community hub. The majority of the staff are not only professional but genuinely welcoming—exactly what you'd hope for in a customer-first environment. Their attentiveness and positive energy consistently elevate the experience.
That said, there are a few team members who appear less engaged and seem to approach their roles with minimal enthusiasm. In a service-driven space, alignment on customer experience is essential, and not everyone here hits the mark.
Still, this place shines overall. The regulars have become like friends, and the strong sense of camaraderie and connection keeps me coming back. One or two off-notes don't take away from the value this...
Read moreA few of my family members and I went to this place to play some pool and have a few drinks. When you intentionally walk in there is an overwhelming smell of smoke that just hits you. But there is a non-smoking area, which we did not go to since we have smokers. Anyways, the pool tables are very nice and well kept..with a great selection of your basic pool sticks. There was also no wait on the table, and it being a Friday night I was pretty shocked and happy. But the best thing about this place is the staff. They have a waitress tending to the tables and making sure you have everything you need/want. And if by chance you do go to the bar, the bartenders are really friendly. Probably one of the best pool halls I have...
Read moreHonestly, I was expecting the worst treatment, and please let me explain... I was told a long time ago ( not by staff ), " if you're not white don't go" I went today, and wow! Excellent service, best I've had in quite some time. It was a double date Hispanic couple/group there, and we were treated as good as anyone else. Maybe I was already forming my own conclusions, but it was nothing like I had been told. Amazed of the friendliest staff ever, attentiveness, and overall cleanliness! Pool tables are in top shape, the atmosphere is very welcoming, and everyone there seemed to be there for the fun, and not trying look for any trouble. Very impressed, thank you for...
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