Dunkin' — Restaurant in Lee

So we come here a lot to this Dunkin' donuts and it's like our go to so we come in and we ordered three drinks for me my husband and my mom so two of the coffees were the five dollar meal deal so we got two of the wraps for one of the meal deals we didn't get the other one so my husband went up to ask about it and said we only got two wraps we need the other two for the other meal deal the girl her name is Aaliyah pink and orange hair was the one that took our order she literally is a short fuse she literally got so mad because we asked about the other two wraps started being rude went up to her manager or whatever her boss or whatever and started flipping out and then ran out back of the store started flipping out and all the other workers kept coming up and looking at us just staring at us like first of all wear customers okay second of all this is some high school BS we're all adults here this is ridiculous it's like I don't even feel like I want to come here anymore because just because she starts drama because she made a mistake I used to work at Burger King I've made mistakes my husband was a manager at Burger King we all make mistakes but she didn't need to flip out the way she did and start a bunch of drama it's ignorant and it's not needed and then this other girl wearing a sash and a crown type thing got involved and started saying some BS about us I mean like I feel like I'm in high school right now this is a Dunkin' Donuts it's a business we are customers we came in to order coffee and you're starting an argument because you made a mistake I mean who who like come on dude for real grow up she shouldn't be working here if she's going to start acting like that Wicked ignorant but just beware people it was like it's...

Going through drive thru. They made an error. Stated I only ordered 2 ice coffees, when I in fact ordered 3. At the window. I kept repeating 2 large ice coffees with hazelnut "Swirl" and 1 large mocha ice coffee. And a doughnut. They kept saying so you have 2 coffees. I said multiple times "No" I have 3. Their math skills finally kicked in. After stating "Well that's all we needed to know to figure this out. In the end the 2 hazelnut swirls ended up being hazelnut shots. Which is the bitter of the 2. I go in and due to the covid-19 the lobby is closed. And they tell at me Sir our lobby is closed. I say do I have to get back in the line because they are wrong. Someone yells back they are right. I say so is the shot the same as the swirl? She says I miss typed it but they are right. They were not. I hear her say in will make them again. While I was waiting I hear them complaining about me. Saying he never said Hazelnut Swirl. Which is in incorrect. Someone comes out hands me my drinks. Never says sorry. Moves by me a says I will just throw these out. Goes outside and hurls them in garbage can. I think she thought I was taking them. They were disgusting and made wrong by someone incompetent, why would I want them. Horrible service. The worst I have ever had at a...

I don't really do dunks.. I'm definitely a Starbucks person and i consumed a Starbucks latte every single day for like 2 plus years.. but as of recently, I've been staying in a town without a Starbucks anywhere nearby. My boyfriend ordered a pumpkin coffee however from this dunks so I did as well with almond milk and sugar and it was pretty awesome. I've been back for 3 or 4 of them since.. sometimes, a bit too much sugar is added and it kind of ruins the drink but.. other than that.. I'm happy with this place. Also, the staff have been extremely kind even when I got there once 2 minutes before they closed! Most people would be like um sorry, we're closing.. lol but they were super nice and I appreciate that. Drive through the drive-through if you don't feel like entering the...