Rita's Italian Ice & Frozen Custard — Restaurant in Lemoyne

I am rating this location only 2 stars because of the service that I received while visiting. The products are average, custard was very airy, but over all was okay. The service however was rushed, not very friendly and VERY distracted. I know that these girls were young and maybe have not been taught well but you always put the customer first, not your boyfriend who is loitering in the other window, distracting you from doing your job. The job is not a hard one and if they cant even handle the minimal tasks that it entails, such as putting our items in a bag or offering lids and providing an adequate amount of spoons, then I cant even imagine what is going to happen to them in the real...

I don’t recommend coming alone to pick up items for others. I only came to this location because the one near me closed. Barely anywhere to stand away from the line and parked cars while on the phone letting your family know what flavors are available. The most important thing- Please train employees to make more than one item for an order at a time, especially on hot days. My husband’s gelati has been sitting in the freezer, as it was made first, and we went to put a spoon in and some partially melted ice went on the kitchen floor. I’ll be back this summer. Just pointing out some things to improve upon from someone who worked in the chain/fast food industry...

Very sweet owner (I'm guessing that's who she was 🤔) who is always extremely personable offering multiple samples of ice flavors for my indecisive kiddo. I always appreciate adults who are as respectful to my children as they are to me as a patron, and she was. Family friendly business with tables to eat your treat outside with umbrellas. My only wish was that parking was a bit better but with the location, I doubt they could...