Irish Eyes Pub & Restaurant — Restaurant in Lewes

If I could give zero stars I would, Terrible service, after two tables sat down after us and got a server with plates and waters for the table within 7 minutes of sitting down, yes we timed it, because it had been 30 minutes of waiting for us and no one came to our table, we went up and asked where our server was. It was then a wait staff girl went to the table next to us (who had already paid and were getting ready to leave) and introduced herself and was very cordial, when she realized she was meant to come to us she then came over to us, only said “Hi” with pen and paper in hand. To where we didn’t even know if we should order or anything, so we decided to just order everything, drinks appetizer and main course. Appetizer came out first, within 10 minutes, before we even had plates or utensils or WATER?!?!? Our waiter then came out with the water, so we asked if we could get plates for the appetizer we ordered to share. When she came back with the plates and utensils she placed them down on the corner of the table turned around and left with no words. At this point we are stating to wonder what we did to this girl to be treated this way. I mean she was cordial with the table that she went to by mistake and then immediately was very short with us. Next thing out was our meal, we still didn’t get our drinks, however shortly after the drinks did come out. I do feel like usually people like to enjoy their drinks first and with the appetizers, so we just turned them away and said we didn’t want them. This girl then said “I’m sorry you guys weren’t even supposed to be my table”, okay but we are now, also you were immediately short with us but friendly with the people next to us? I’m a big supporter of tip for the service you get, at the start I said max tip I was going to leave was 2%, you can always work your way back up to getting a good tip, never did I think she would actively try to work down to me leaving no tip what so ever. We also never saw her again, she pawned us off to a different server who was also very short with us. Where that solidified giving no tip, honestly we barely touched our food because of this service, but also the food is not that good. Like you can make up for bad food with good service, but to not have either good food or good service is crazy to me. I will never go back, I will never recommend this restaurant to anyone. The servers should really consider any other profession where your salary is...

Waitress Serah was terrible! Speaking to customers as if she owns the restaurant and risking the business being reviewed just like this one is not an employee the restaurant should have on their staff! We went fishing and came here to celebrate our uncle. As we were looking at the menu we asked about waitress a few questions. She didn’t know much if anything. Her English was also broken so we didn’t understand her a few times and she acted like she didn’t want to repeat things… We ignored that and gave her grace that she maybe new. The food was really good but her customer services wasn’t good. We asked for separate checks and we know that can be a waitress nightmare but it’s 2024 so it can be done without an obvious attitude. We were paying for our meal and for taking our uncle out he was going to take care of the tip. She brought the checks and the first check after running it said $0 tip. Again, we already discussed who was leaving a tip!! The waitress said “ was the service bad because you didn’t leave a tip” we were all so shocked! We explained to her but also asked her why would she think that was okay to ask us when she hasn’t event collected all the bills. It was beyond ruined! Her attitude wasn’t good and now we see why. A table full of black people she treated us exactly how she felt with no filter. One person gave her cash and $3 was left over..she was going to give her more but then said “what am I going to do with that”. For the two people that did leave a tip we should have called back and asked for that money back!

Another person in our party , decided not to leave a tip after her foolishness. She then told them “next time don’t come, back, next time stay home” it’s very upsetting and frustrating to be treated that way! Money was even taken out the atm to have cash to tip but her attitude was so nasty she didn’t deserve anything after that! Very sad to be treat that way! It was very embarrassing and distasteful for an employee to act that way and I’m 100% sure if we weren’t black she wouldn’t have acted the way she did! She ruined a...

Great food, bad service.

I came here with my girlfriend’s family. Once we got seated, we waited ~15 minutes for someone to come and serve us. We actually had to ask someone where our server was and she said that she’d get him/her. But it actually ended up being her. After we placed our orders, we waited about 20-30 minutes for our food.

The food was great. I had the Banger & Mash, which was excellently made. It tasted great. And I really liked the Guinness Stout soup/sauce on top. It really added a great flavor to the dish. My girlfriend’s grilled shrimp came out cold, but tasted okay. It tasted like it was chilled on ice and just recently taken off. When we asked if that was regular, our waiter said no and checked with the kitchen. My guess is either the shrimp had been laying out for a few hours or they took it out of the freezer and didn’t properly heat it up (probably via microwave). Also, she never came back and told us what the chef said or anything. My girlfriend’s family got the fish and chips and also the steak and crab cake. Both were very good, they said.

We a table next to us sit at their table for 30 minutes without having any waiter come up to serve them. Also, when they asked, another waiter helped to get them drinks but forgot to get them waters and only got the ones who ordered sodas, the sodas. They eventually left after asking many times. Another table next to us wait a lot of time after finishing for their check. And also we had to wait a while for our check to. It’s pretty much like if you don’t ask, you won’t get it for a while.

Overall, service was terrible but the food was great. Unfortunately, I can only give this restaurant two stars because of the bad service. Food makes up a lot but the other smaller...