Subway — Restaurant in Lexington

this location is usually alright. employees always seem annoyed when they have to get off their phones to take orders but it’s not that big of a deal to me as long as i get served and my order is right which i’ve never had any issues with prior to tonight. the girl who took my order was clearly a newer employee and i’m always willing to be patient for newbies, however, it’s extremely frustrating when you have to repeat every answer to every single question at least once. i kept speaking louder, clearer, slower, and with more pronunciation and somehow she still couldn’t understand what i was saying after every question. she also didn’t understand what “make it a meal” meant even after i said 2 cookies and a fountain drink. she asked what size of drink, i answered, she still wanted me to repeat myself even tho we were literally 3ft apart and i knew she could hear me, so i got so annoyed with the incompetence that i just told her to forget the meal and just do the sandwich. she STILL asked me to repeat myself and tried to sell me the cookies after i very clearly annunciated that i only wanted the sandwich now. it must’ve been her very first shift cause idk why else she was so lost. she acted like she didn’t even know what BLACK PEPPER was!!! like seriously cmon. this location needs to do better.

i don’t even want to just blame the girl, the managers of this location need to be training people properly before they are expected to do stuff on their own!!! mind you, it was just before 8pm on a saturday and NO ONE else was in the store. i shouldn’t have had to repeat everything so many times for something as simple as a sub. next time, i guess i need to yell my...

Went to the Subway on #1 in Lexington, SC and they were closed at 6:30pm so I went to the Subway on 378 in the same area and it was the worst experience I have ever had. The employee was so rude. She repeatedly screamed at me when I was trying to have my sandwich made, by asking me what else when all I had was meat on my sandwich. She and another employee were complaining because of the customers in the store and rolled her eyes. She charged me twice for my sandwiches. I returned to the store, after making it half way home and I showed her where my credit card was charged twice and she said it was not, and told me I had to take it up with my bank. She refused to give me information about the manager other than her name. I don't normally post reviews, but I am absolutely so dissatisfied. I have filed a complaint on Subways main website and will call tomorrow to speak with...

Went in to order food a young man by the name of Tyler was cleaning the lobby (sweeping mopping removing trash that other customers left) He put the broom and dust pan down and came behind the counter to make my food!! I then asked him would he please wash his hands before making my food and he said No! He’s not washing his hands there’s no germs on the broom or dust pan. I asked him to please wash his hands if I were preparing food for him I would wash my hands before serving him especially after cleaning. Tyler the told me again he’s not washing his hands 🤨 Subway management do better with your training...this is truly out of order. If your employees are not practicing proper sanitation in front of you imagine what there doing when not watched. Call in to go is definitely...