Smoothie King

I had my son place our order online and he accidentally chose the wrong location and when I called and asked them to cancel and let me place a new order near me they refused to help me. I explained to them I was just released from the hospital, on oxygen, had a pic line coming out of my arm due to my blood being septic and I didn’t feel well enough to travel and hours round trip to get them from the wrong location. They were rude and unprofessional and did not care at all how sick I was and told me I could cancel but it could take weeks to get my refund. It’s by far the most unprofessional place I’ve ever dealt with. Would not recommend anyone to go to their stores. Horrible customer service!!!!!!!