So a group of my friend and I are going to see a movie tomorrow and it was suggested that we meet here for breakfast before hand. I wanted to check it out first as I will have my nephew with me and wanted to make sure it was appropriate for a kid. Anyway, my buddy and me went for lunch and I was very satisfied. First the food portions are definitely larger than average! We ordered a BLT & a Dagwood and split them. As far as a couple of sandwiches go, these were on freaking point! Real fresh veggies and meats and the thick cut fries were a perfect side. The atmosphere during the day was definitely kid friendly and they even have a kids menu. The staff was friendly and laid back and made my dining experience very comfortable. I'm very much looking forward tomorrow to the breakfast they have to offer, I hear the biscuits and gravy are good. I will update in the morning and let you guys know if the breakfast is as good as the lunch.
Second visit- I'm sad to say this visit could not have been more opposite from the first. Im gonna leave my stars as they were to give them the benefit of the doubt. The wait for breakfast was only about 15 minutes so not bad at all. However, directly after bening seated we ordered our food with our drinks as we had all looked st the menu while waiting to be seated. We mainly did this because we had a movie to see in an hour and a half and wanted to leave time for chatting ect. The restaurant was full but not over crowded. When the waitress spilled a glass of water on our table we laughed it off as accidents happen. The real problem was when after an hour we still hadn't received our food. I asked asked how long it would be and that's when it was obvious our order had not been put in. We politely asked to cancel our order and pay for our drinks. When the check came I was charged twice for my coffee and at this point wasn't willing to just ne ok with it. I brought it to the attention of the manager and he picked up the bill. Because of that I will give then one more chance and hope next time I can write a review...
Read moreMy husband and I went to have a beer and watch Sunday night football at this place and the bartender girl was very rude, my husband went next door to pick up our food and bring it back with us, I opened the bag and ate a chip and the bartender lady told me I couldn’t eat my chip inside, I looked at her and said I was just sampling the chip. My husband said let’s sit outside and watch the game, so we proceeded to watch the game outside and I opened my bag of food and ate another tortilla chip so the bartender came outside and told me again, you cannot eat your food here, I said why? I’m just eating a few chips, this is ridiculous! She said she was going to call the police if I ate another chip, so my husband and I said go ahead, she then said better yet I’m taking your beer away, so she grabbed my husband’s beer and walked inside with it, I told my husband to get his money back, so he went inside and she did reimburse him. This was so unprofessional and tacky, her name is Noemi she looked like she hated her job, and whoever hired her has know good sense of judgment about his or her bar/restaurant she’s very unprofessional and rude.There are other reviews about a bartender in this restaurant, it must be the same girl. If you want your business to grow, you need to hire another person with a good attitude and who enjoys their job. This...
Read moreI have been going to Lazy Palms for a few years and love the food; never had issues with the service until tonight. We got there around 6pm and we ordered our drinks and that is the last time we actively engaged with our waitress; actively meaning the waitress paid attention to us beyond our first encounter. Beyond this first interaction she never asked us for water or a second drink; we had to call her to place an order for appetizer and again called on her to order food. She never asked us how the food was and that’s maybe because she knew it was cold or perhaps because she didn’t really care. Finally, when my friend asked for a second beer it was only delivered after 30 minutes when we were actually ready to go. The waitress excuse was that she had a large party and was waiting on that party which led us to believe we probably didn’t matter since there were only 4 of us. Oh….I observed to be working: 3 servers, a bar tender, a male standing behind the bar …just standing there (not sure of his role) so perhaps, if the servers were so overwhelmed then some of the other parties could have helped.?? That would be some great leadership if such a thing still exists. I’m afraid though the substandard service is too common today and I’m truly disappointed because this was one of my favorite places...
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