Accidentally gave the delivery driver way more money than I should have when I miss heard the cost. Instead of giving it back, the driver stole the money and lied about it when we demanded for her to return it. She argued that we gave her a different set of bills rather than the $20 that mysteriously disappeared into her pocket. She lied and then laughed, saying something in Chinese and walked away with the money.
We have cameras at our front door which picked up how much we gave her and the $20 that she said she never had. So one way or another, it is going to the police since she couldn't just simply tell the truth and return the money. This establishment should expect to be contacted by the police and sued over the lie and for refusing to give back the money that was then stolen unless they return it and penalize the woman delivery driver who was caught on the tape.
Thank you for the waste of time and for accusing our family who have been customers for YEARS, of being liars, and then making a joke of it. You will be hearing more from us unless that woman tells the truth and returns our money. We LOVE your food, but this woman shouldn't have gotten away with what she did and...
Read moreOur office has been ordering from them about twice a month, with a total of at least $200 and a 15% tip. Every time I order I instruct them to clearly label the food we receive. Food was never labeled. Today, the glass is full. We had 25 individual orders, all with different variations, and NOTHING was labeled. Yes, people took someone else's food, and this caused chaos and stress. Ironically, we received a random soup LABELED "no scallions" that was not part of our order. I am not sure what is going on and why they are not able to follow the clear direction given instructing them to label the food, but I will not be ordering from...
Read moreI've been a customer here for many year, mainly since it's the closest chinese place to our house. However, over the years there have been many different occasions where the food was wrong or they rush you off the phone so quickly that they don't get the whole order and read it back to you. I don't know why they rush, I've sat in the restaurant and it's REALLY not that busy. Tonight, the driver overcharged my mother for the food that they forgot with the initial order, since they tried to rush me off the phone. Either they overcharged, or they raised their prices. Definitely not going back here again and would recommend no one...
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