Donāt worry about getting to order what you want because the girls will tell you that youāre ordering the wrong thing. Donāt expect to have a pleasant attitude when you order either because when you order and ask something as simple as having a drink stirred they will tell you that you have to order something else. If you order a drink that is normally not shaken or stirred and ask for it to be stirred they will immediately give you a piss poor attitude and tell you that it canāt be done. For someone spending 15/20 a day at seven brew you would think something as simple as. Asking for something to be stirred not getting you hit with attitude from several different people. Really starting to think this location is trash as a whole. When you get attitude while ordering and decide not to tip because of the poor attitude they get worse. Tips arenāt required and will not be provided if you donāt even do your job right off the start. Donāt even think to ask for anything to be fixed or addressed because they simply will not do anything but give worse attitude problems and youād be better off trashing the drink they chose to give you when you order what you want. Donāt even try to call and speak to management because itās all automated and you donāt get...
Ā Ā Ā Read moreFour times Iāve come to the west markham location, and am skipped by the order taker which means I get to the front and everyone behind gets their drinks and has to wait on me which is both embarrassing and frustrating. Four times this has happened. The first couple of times I laughed it off. By the fourth time Iām beginning to think itās just their business model.
Plus, I think they kinda feel bad about it and sense my embarrassment and anxiety so they ignore my dog while rushing to āmake it rightā and donāt offer her a pup cup which makes the whole experience worse. I donāt know why I keep going there; should I honk or yell across the car next to me or flail my hand out the window to flag someone down when this happens because I can tell you Iām not doing any of those things when trying to order a coffee. So I creep to the front of the crowded line begging God one of you will realize I havenāt had my order taken - almost like Iām invisible at the coffee shop tooā¦
Edit:
10/2 - order not taken until I got to front of line (5th time total)
Iāve decided that going forward I will refuse to give my order until I get to the front of the line. I just want to...
Ā Ā Ā Read moreEveryone has their strengths and weaknesses, but Seven Brew has been around for about a year now. For the past year, Iāve been a daily customer of Seven Brew, and their service has been good overall. However, occasionally, the quality of their coffee isnāt up to standard. Over the past two days, the coffee has been particularly bad. Yesterday, I didnāt feel good the entire day after drinking it, and today, even after two replacements, itās still not right. Itās taking a lot of time as well. They need more staff to improve their service, and they also need an app. Nowadays, no food establishment operates without an app, and nearly every business has one.
I would like to bring this to their attention: Itās essential to have a good cup of coffee, but thatās not what weāre getting lately. They should take this more seriously, especially since we have to leave a...
Ā Ā Ā Read more