Subway — Restaurant in Livonia

Placed an online order for 3 footloose. Was told it would be ready in 20 minutes. Arrived after 30 minutes. The only other customer was leaving with his order. Mine still wasn't made. I was ok with it however on the order I stated one of the subs to be not toasted and I also told them that while onsite. Not only did they toast it. But they made the wrong sub. Asked for steak n cheeze deluxe with 3 toppings and no sauce. It wasn't deluxed, the toppings were wrong and it was loaded with multiple sauces. It was terrible and we threw it away. What a waste of time and money. I understand mistakes can be made but this was a simple...

I've submitted two customer complaints now for this restaurant, one last Thursday and one two weeks ago regarding online ordering and how my sandwiches were wrong, received the typical e-mail that my concerns would be forwarded to the appropriate parties, and yet I have not received a response. I typically order subway 3-4 times a month, as it's conveniently located near my work, and it's on my route home from the gym so it's a quick meal for myself and family in the evening. To be ignored at this level is unacceptable and has caused me to take my business to Jersey Mike's or Leftys when we want a...

I will never return to this location, I tried to use one of their coupons with their address on it with NO EXPIRATION DATE, on it, and the owner herself refused it saying it was to old, HELLO, NO EXPIRATION DATE, she even admitted to making the coupon, thats her fault if she didn't put an expiration date on it, you honor it and move on, now since I walked out it cost them that sandwich cause it was already made, plus all mine and some coworkers and family members business . The few dollars it would have cost you to honor your own coupon is now going to cost you so much more of our...