Possibly the worst. I called in the order and was very explicit about Any changes. It took 2 trips to sonic to get all of my order and all of my order correct My daughter ordered a bacon cheese burger toaster,no onions.. This is obviously something they have never made. I received this burger no bacon and had onions. Also shorted 2 orders of tater tots. I called and they said it would be ready when I got there. I arive at sonic the lady outside smoking banged on the window and yelled tater tots. I explained that the burger was wrong she said "just tell them and they will fix it. I talked to the girl at the window and explained the tots and burger. She shut the window and walked off yelling " I need 2 large tots". After sitting for a few minutes with everyone tossing glances at me I was told they just dropped the tots. I was given the tots bit not the burger yet. A few minutes later j was given the burger with no bacon. I told the girl at the window "still no bacon" after I checked it the window was shut as she yelled "did you not put bacon on it?" She then opened the window handed me a piece of foil with 3 slices of bacon in it,said sorry, and said it was another girl's fault and shut the window. If you could give minus...
Read moreWhat is the point of having a 4 to 5 stage filtration system if it's not going to be utilized The bottom of my cup had a good amount of sediment in it which was only apparent once my refreshment was gone and the ice had melted its disturbing to think how much was ingested and how many others have also been given sand in their soft drinks and ir drinks for their children I will no longer going to be utilizing this Sonic in Lockhart for multiple reasons especially incompetent staff with the exception of Dora hopefully ASI gets it together and gets this young GM trained she has to be at the store to do so she's always missing in action leaving others else to rectify situations it's going to take more than paint ASI Austin Sonic inc. Oh I have called your 1-800 # does nothing!! Send Sonic swat the person who reads this knows exactly what I'm talking about it's needed ASAP or just close this location not like it's frequented much anymore since Tim left as...
Read moreThe most neglectful service ever. I waited in the drive through for my turn, was told to hold on and was never spoken to again. I waited thinking they were trying handle other orders or give them the benefit of the doubt. I waited 15 minutes, and said hello waiting to hear back from someone but was blatantly ignored. I reversed and pulled forward again thinking it was a possibly censor issue or the coms got disconnected. Still nothing. I waited a bit more, another car pulled up behind me in the drive-thru, and then left the line after another few minutes, proceeded to pull in front of me and had their order taken at the window. It was only after 20 minutes of being ignored that they decided to take the order. The restaurant wasn’t busy, just had careless staff. From reading past reviews it seems as though this is a...
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