We come to this place all the time and have never had an issue, always excellent service, until last night. The waitress spilled an entire cup of soda on my 7 year old’s lap. It was a total accident and she was so embarrassed and I felt so sorry for her - accidents happen and I 100% understand that and am not upset in the least bit that she was having a rough night. However, no one came to clean up the floor or the chairs, so we proceeded to sit in a cup of spilled soda for our entire meal. The floor was sticky and my kid and I almost slipped and fell three times. My MIL asked for a warm towel to put on my kiddo’s lap so we could dry her off, and we were brought a soaking wet towel that reeked of bleach that I assume came out of the same bucket/sanitizer they use to wipe the tables down. We live 45 minutes away from this restaurant and driving home with one kid screaming that she’s soaking and freezing in 20 degree weather wasn’t really an option, so my spouse went to old navy and bought her pants and a shirt to change into. We had three different people come to our table to take our order, bring us our food and bring us our bill after that - the waitress that spilled the drink didn’t come back. They covered the cost of my daughter’s one sushi roll. They didn’t even write down my other daughter’s meal that we ordered, which was a bowl of ramen. By the time we were each done with our sushi rolls (took maybe 8 minutes), the ramen hadn’t come out and they brought us the bill. So one kid didn’t get to eat and I ended up having to cook dinner for her when we got home. It was a busy night, but it always is at this place. I honestly cannot imagine leaving my customers sitting in a sticky mess for over an hour. This place was on our rotation at least twice a month but we unfortunately won’t go back...
Read moreI went because It was recommended by many people. I was excited. We ordered take out off there take out order form. told the price, price looked fine. We came back, to pay and pick up the food welhen it was ready.... the card was ran, then I noticed it.......10% hike in price on the bill. They tried to explain it was a mandatory tip for 1. not eating in the restaurant, 2. for the cost of the containers, 3. the cost to place the food in containers. So.... the dishwasher that did not need to collect or wash our dishes, nor the wait-staff that can go tend to other guests and no need to serve us drinks or tend to specific wants, or the seats available for other guests, or not needing to deliver food if that was an option.... That cost me? How much more care does it take a human to ladel a serving of food into a cup shape than it does to ladel it upon a flat surface. Note: this mandatory tip is not on the menu... not on the take out menu/order form, not discussed over the phone or mentioned when we said "take out". It was only discussed after I asked. Then he pointed at a message scrawled out in CHALK on the wall of the restruant directly opposite and behind where you face to pay. You would never see it if you didn't turn 180 degrees and put your back to the cashier/waiter. The sad part... the owner was the one that took our order. Its been a while, I never went back, and my story has been shared many times. Now it finally makes it here. I hope it has changed. The Tempura shrimp was excellent and there is so few places to get it. It is my absolute favorite food. I would rather buy an inferior frozen product from a supermarket then the fresh delight I had there. I didn't feel like a customer. I...
Read moreThe best sushi place in Logan is undoubtedly a hidden gem! The exquisite flavors, fresh ingredients, and impeccable service truly set it apart. From the moment you step in, the ambiance invites you to savor every bite. Whether you're a sushi aficionado or a novice, you'll find something to delight your taste buds. The diverse menu offers a wide range of options, from classic rolls to innovative creations that will leave you craving for more. The chefs here are true artists, crafting each dish with precision and care. The presentation is a feast for the eyes, almost too beautiful to eat. And when you do take that first bite, you're transported to a world of culinary bliss. The quality of the ingredients is evident in every mouthful. From the melt-in-your-mouth sashimi to the perfectly seasoned rice, every element of the sushi is top-notch. The portions are generous, ensuring you leave with a satisfied appetite. What truly stands out is the friendly and attentive staff who go above and beyond to make your dining experience exceptional. They are knowledgeable about the menu and can offer recommendations based on your preferences. The attention to detail and customer service make this place a cut above the rest. Whether you're celebrating a special occasion or simply craving some delicious sushi, this is the place to be. It's not just a meal; it's an unforgettable culinary journey. Make sure to reserve a table in advance, as this hidden gem tends to get busy. So, if you're in Logan and seeking the best sushi experience, look no further. This place is a testament to the art of sushi-making and a must-visit for anyone who appreciates exceptional food...
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