Harry Caray's Italian Steakhouse — Restaurant in Lombard

Words cannot express how happy I was with the wedding services provided through Harry Caray’s (HC). To this day, our guests cannot stop talking about the food. HC is unique in that we were able to offer our guests either a beef, fish, chicken, or veggie entrée. It should go without saying that the steak is to die for. However, as someone who has many vegetarian friends, I have to put in a shout out for the vegetarian options. Overall, the food quality extends well beyond traditional banquet food that you would typically see served in a hotel/banquet hall setting.

In addition to the food, the ballroom is beautiful, the prices are competitive, and it is hard to overlook the CONVENIENCE that having a wedding at HC offers. There is a Target literally next door to the venue. Now, I do realize that the last thing that anyone has on their mind when booking a wedding venue is where the nearest convenience store is, but this was a lifesaver for last-minute essentials. Besides this, there are really cool places you can get photos on the HC premises (i.e. the restaurant bar, the wine racks, the pathway overlooking the pond/fountain). And although I didn’t do it for my wedding, the terrace that the ballroom leads out to is perfect for those famous sparkler photos. In addition, it is worth mentioning that it is about a 10-minute drive from the Morton Arboretum, another great place for bridal party portraits. Another really great feature of HC is that it is connected to the Westin, Lombard. You don’t have to worry about guests having to drive to another location when the event is over. HC also offers the bride and groom a suite on the night of the wedding and a discount on brunches held the day after a wedding. The brunch food is amazing and HC assures that you have privacy with your guests by allocating your event to a large, clean, gorgeous private room in the restaurant.

I could go on and on about the perks of having a wedding at HC, but the biggest outlier that really set the bar was our wedding coordinator, Arin. I had gone through 3 wedding coordinators over the course of our wedding planning process at HC, and Arin was, by far, the best/easiest person we could have worked with. Although she came into her position in the last 2 months before our wedding, Arin was OUTSTANDING, making it a point to address all of my questions in a timely manner and working with me to make all of my dreams a reality. Any bride would naturally be nervous about acquiring a new wedding coordinator 2 months out from a wedding, but Arin’s confidence and organizational skills really set her apart in reassuring me that everything would be taken care of. And she didn’t just make sure that things were taken care of...she made sure that they were taken care of the right way. Quality is everything, and this is clearly the motto that HC upholds in its services. Arin made it a point to introduce herself to my family, and she made sure that my father had his whiskey sours throughout the entire night. She was more than accommodating in being available to meet with me when I would call her at random times, even after our event, so that I could pick up items forgotten at the venue. Arin certainly went above and beyond for our wedding, and she shows how much she genuinely cares by reaching out to say hi and sending warm wishes post-wedding. I would work with her again in a heartbeat. Everything was seamless...exactly how it should be on one of the biggest days...

We could not be more happy with our experience of having our wedding at Harry Caray’s in Lombard! One of the biggest reasons we chose to have our wedding at Harry Caray’s was how amazingly helpful and accommodating Beth was when we initially went to check out the venue. During our planning process, we worked with Beth and Alyssa, who both were so incredible with communication and getting back to our emails and phone calls so quickly. Any idea or recommendation we asked for, they found a way to make it work for us!

Leading up to our wedding day, we worked with Alyssa who helped us with multiple meetings including our food tasting and linen choices. She let us drop off our decorations a week early and went through all the final details of our day. Alyssa even contacted all of our vendors the week before our wedding to coordinate everything with them. She attended our rehearsal to make sure everything went smoothly on our day, and she helped us set up a “happy hour” after our rehearsal at the Harry Caray’s Bar. I felt so calm and relaxed knowing that I could count on Alyssa to take care of everything for us. On the day of our wedding, she had all of our decorations set up beautifully. She checked in with us throughout the night to make sure we had everything we needed. She even left a plate of all of our appetizers at our wedding table because she knew we would be too busy to have them during our cocktail hour. After the wedding, she collected all of our decorations and kept them for me until I could pick them up later in the week. She even kept the top tier of our cake to give to us!

I also loved the set up of the Harry Caray’s Ballroom including the large room, high ceilings with floor to ceiling windows, and walkout terrace with a fire pit that we used for our cocktail hour. The chairs and decor of the room was tasteful and classy, and we loved the black and white old Wrigley Field photos on the walls. It was very convenient having the Westin Hotel attached. We also had breakfast in the Harry Caray’s restaurant the morning after our wedding.

Every staff member (ballroom and restaurant/bar) that we encountered during our wedding weekend was also so professional, helpful, and provided the best quality service. From start to finish, we had the best experience having our wedding at Harry Caray’s. Alyssa and her staff completely exceeded our expectations and I would recommend this...

My father made mother's day reservations for our family of 12 (which included 2 toddlers). We arrived and were seated promptly at 11:30, were offered beverages and ordered breakfast, and then waiting for 2 full hours while the staff got increasingly distressed and apologetic over the lack of food...or even the ability to give us an idea of when there would be food. After those nearly TWO HOURS we witnessed exactly one single table in our room actually served their breakfasts (now at 1:15pm)....and it was wrong! In the hours we spent sitting their enjoying one another's company and drinking our coffees and trying to keep the increasungly starving small children occupied, we saw nearly every other table give up and leave without ever receiving so much as a biscuit. Your on-the-floor staff was incredible, but they could only do so much with the ill-conceived, poorly planned, and horribly executed event you handed them. The wait staff and the floor manager absolutely hustled to do whatever they could to keep our cups filled and give us whatever updates they possibly could. They genuinely apologized profusely, but they weren't provided the resources to be able to bring us (or anyone) our food. When we finally have up and left, I witnessed a family who'd arrived for their reservation get turned away because the restraunt had no capacity to handle them, despite knowing they'd be there. Whoever made the decision to move forward with their mother's day brunch plan should be ashamed of themselves. You put a lot of families in a terrible position - trying to scramble and impossibly find another place to eat or get last minute groceries to feed hungry, crabby children on a day meant to celebrate their mothers. You put your staff in a terrible position - trying their best to handle a 100% disastisfaction rate on a day they had to give up being with their own mothers for what must have ended up being miserable tips. I hope you apologized to them. You have the phone numbers for all those reservations you accepted in bad faith, you should be calling every single one of them to apologize to...