MAD Greens - Lone Tree — Restaurant in Lone Tree

The food here is delicious. But the service we recieve from the short little guy that's always here, is horrific. I wanted a create-your-own-wrap. So without asking me which lettuce I want, he puts romaine in the bowl. So I kindly tell him that I wanted spinach. He glares at me, throws the lettuce in the trash can without breaking eye contact with me, and sloppily throws spinach into the bowl. The last ingredient I wanted was goat cheese but he could not hear me. So I kindly said it louder, and he leaned over the glass and said "what!?" Yet again, in the absolute sharpest tone I have ever heard. I told him again, and he said "there's a glass here." And he pointed to the glass that was one inch from my face. "It makes it hard to hear". All of that wouldn't have been a problem but the tone in his voice throughout the whole ordering process was just atrocious. As we were about to leave, my mom wanted a to-go container. She stood up there for at least 5 minutes while he made eye contact with her multiple times, not doing a thing. Once she was fed up with waiting, she stepped near where the kitchen meets the guest floor, so she could ask for a container, and he yelled at her to get off the kitchen floor. I will no longer be coming to...

Was craving the crazy Ivan salad so ventured out to mad greens on a Sunday afternoon. There were 2 tables outside occupied and I wanted to sit inside. It looked like a storm was coming. The lady with a bunch of tattoos was working the front by herself. I did not get her name. In the middle of making my salad she jumped over to handle a to go order and made me wait. Then she asked if I wanted a drink. I said yes I want that delicious lavender tea. She said oh we don't have that and haven't since I have been here. Ok. Then I went out to sit. I wanted to sit in the booth seating but there were chairs blocking the way. It was like 80% of the indoor seating being blocked. I asked her what was going on and she gave me a lecture about her labor problems and how if she had to send someone home on the weekend she wasn't going to clean that area. It was the middle of the day not the end. How about worrying more about your customers than your labor? I was not comfortable being forced to sit where I was and then an older couple came in and sat at the table next to me. That was the only indoor seating avaliable! What happens on a weekend when you have more than 2 customers that want to sit inside? Why not call yourselves...

After giving Mad Greens plenty of chances to win me over, I feel righteous in leaving this review. They have failed me every single time. Three times I used the order ahead feature and showed up after the pick up time listed on the app, only to have to stand around and wait for the food to get prepared. On one occasion, they hadn't even started my order yet, so I stood there an watched as 15 or so people in line got through before I did. I might as well have just gone in and waited in line. Seriously, it took over half an hour while I stood there. No apology, no offer for a free drink while I waited, nothing. The final straw was last night when we ordered ahead again. This time the food was ready as the place was dead. I snagged the bag and took it home, only to find my bowl was missing both the dressing and seasoning. This isn't even an issue of being short staffed or anything that's going on in the world right now. They had no customers in the store and still managed to screw it up. I could go on about the other problems, but you get the idea. I'm done with this...