Hiccups — Restaurant in Long Beach

I come here every 2 weeks and the times i’ve came recently i’ve been helped by this woman named ‘May’. The first time I saw her she was also very rude to me but after today’s service I don’t know if I will be coming back. When I walked up to the registered we were not greeted with a “Hi Welcome” or even a smile. We had asked to order 2 horchata milk teas with light ice, whipped cream and boba. This is our usual order but today we wanted to try something new, so we tried the Beef and Broccoli plate with rice. When I had asked for a “Mongolian Beef plate with the broccoli and rice”, she had told me “We don’t have a plate like that.” I had to pull up the app and show her and she still was insistent/stuck on the fact I had said “Mongolian beef” that she disregarded everything else I had said and once again said “ We don’t have a plate like that”. Once we had got on the same page, she was saying under her breath “God calm down”. I had let that go and paid. The other girl she was working with was polite. The other girl she was working with came and dropped off the 2 horchata milk teas. They didn’t have any boba, cinnamon sprinkle, or caramel. I had asked her if she could please put cinnamon on top because that how it usually comes. I had also noticed there was no boba, so I asked if she could also please add boba because that was what I had ordered. She said yes no problem, but she has also said that May did not charge me for boba. I had went up to the register and asked the woman so was helping me if she could also put caramel please. May had interrupted our conversation and said “You need to take a chill pill, you need to relax”. This took me by SHOCK. The fact that she was already being extremely rude, typed in the order incorrectly, and talking back. I had told her, “Please don’t speak to me like that”, she proceeded to go back and fourth with me. When I had asked for her name I couldn’t hear her the first time because she was mumbling so I asked her if she could say it to me one more time, she then told me “May like the month may” in a very aggressive tone. When she had dropped off the Beef Plate I had asked her if there was a manager on duty I could speak with, she had said her manager was out of town and would return Monday. I had reiterated it to make sure to come back on the right day, and she said “Yes like I had already told you, he will be here Monday”. I was very disappointed and dissatisfied with the service I received today, considering that I believe the manager she is referring to always gives me excellent above and beyond service. I will be back to talk to her manager about this unacceptable behavior she has towards the paying customers that come in and keep this restaurant open. Not a smile in sight or any hospitality skills. I hope this gets correct so she doesn’t continue to treat...

10+ 🌟s. First time we came here we weren't sure what to expect becauae we had been to previous pho places and none hit the spot, too salty or tasteless. Well that was a while ago and we keep coming back for more. Specially on a rainy day its just amazing. Its not overwhelming its just right. The drinks are great too, we just tried the cocunut taro and if you like that roasted nutty taste then thats the drink for you. My favorite is the chamoy mango and my sister's the ice coffe, it actually tastes like coffe, not water and ice. I can keep going on and on about how great this place is so I'm just going to say you need to try it yourself. Oh and to top.it all off, the customer service is amazing which makes eating here...

Hiccups is the place to go !

Hiccups is a Vietnamese restaurant that impresses with its diverse menu, including pho, fried rice, garlic noodles, and teas with boba. The pho stands out with its aromatic broth, tender meat, and fresh herbs, offering a comforting and authentic taste. The fried rice is flavorful and well-balanced, while the garlic noodles are a deliciously savory and garlicky delight. Their boba teas, available in various flavors, are refreshing and come with perfectly chewy tapioca pearls. With a cozy atmosphere and attentive service, Hiccups is a fantastic spot for a...