McDonald's — Restaurant in Long Beach

Drive thru had several malfunctioning aspects, store wasn't accepting anything but cash and I wasn't able to retrieve the mobile order I had already placed and bought/paid for as the app charged me upon arrival even after store tried to claim they never received any such order.... Oh, and be ready to cough up your change to exit the drive thru as there's a few scary, unkempt and unhoused men who stand in front of the second window blocking the exit to ask for your money and should you decline, your meal.... Ridiculous enough I still patronize McDonald's but it's because I believe in their mission as far as their employees treatment and programs are concerned. As for this specific location? Well, to whomever working for the night I was there or whomever is reading this feedback as a way to verify key aspects for improvement, here's a message: when you try to get up on a few extra dollars and want to steal from customers, try making sure your friends aren't blocking the drive thru while you do so. Makes for one hella awkward moment as I'm calling corporate and you're slamming the window in my face for calling out your lying, shady, and downright false claims of your otherwise attempting to conduct shady business. Oh, and next time, stay home and let someone who needs and wants to work have your job.... At least then I can pretend it's not corporate failure because someone/anyone else would at least try to make it right ... Never again Mickey D's, it's over babygirl. Good luck and hopefully soon this location gets remodeled— into...

My reason it only gets 3 stars is because the number 7 combo(two cheeseburgers, large fries, and a large coke) that i always get regardless of what McDonald's i goto is like $1.80 more expensive then every other McDonald's in Long Beach which is honestly ridiculous. I get that meal at McDonald's because it's supposed to be the cheapest meal on the drive-thru menu and yet at this particular McDonald's it's not for whatever reason so 3 stars until whoever decides menu prices at this location stops being greedy especially since they make order takers stand outside in the heat taking orders and generally speaking you almost never get the price of the food you ordered from that person... I'm onto you management people of the willow and Long Beach blvd location. They don't give you the price because it's definitely higher then it should be. $180 more doesn't seem like a lot but when you goto McDonald's and get the same thing no matter which McDonald's you goto you're going to remember the price and be ready with that amount when you get to the window except at this location. I was embarrassed the first time I went to this store ready to pay what every other McDonald's charges on long Beach and I was nearly 2 dollars short and didn't have anymore money so I had to make it a small meal and that is basically a happy meal with an extra burger and no toy and still costs way more then happy meal which comes with extra apples with fries, burger, small drink, and "free" toy......

Great. As always my visit nice with extremely friendly employees, order was correct (good if you have picky kids), food was hot & made fresh (as fresh as fast food can be). 1st bad thing & sadly not all their fault, but 2nd day in a row I went to a McDonald's in a row & being that It's been hotter than ** & my son wants to try & get a milk shake again. I went to the McDonald's closer to home & this one says "Sorry No Milk Shakes, they are doing maintenance & cleaning on the machine right now". Because I saw the guy cleaning the machine, I felt a little better with the exception, this store is NOT 24HRS, so in all really I feel the Manger could use a lesson in better time management... Maybe clean the machine right when you open at 5am & again at 10-12pm when closing, Not at 11-12 during early lunch time.

Once again I am repeating myself to the Corporation as a whole...

Really McDonald's, get it together. You advertise so our children want your fast food & then you are always out of something. I guess it doesn't bother you because you don't have to deal with the aftermath of sad disappointed faces & sometimes even angry faces the parents have to deal with on the way home. And two days in a row at two different...