Starbucks — Restaurant in Long Beach

horrible experience ever! first, the drink did not taste as good as my drink is supposed to taste. I have been ordering this drink a lot of times! I have to ask for more coffee! the cashier was really nice! We are college students and we try to connect our laptops to the plug. we can not sit nearby because it was really full. Also, the big table is in the coffee store it was full of people when we arrive! We need so bad the battery for our laptops the manager was too rude she did not let us explain to her the reason that we plug our laptops! she was really racist for the way she look at us. I was thinking to respond to her. for the rude way she talks to us but I try to be more respectful than her. EVERYONE WAS LOOKING AT HER HOW SHE WAS TALKING TO US! WAS A HORRIBLE EXPERIENCE I HAVE NEVER HAD. IF SHE CAN TELL US IN A NICE WAY I WILL NEVER WRITE A REVIEW BUT HOPEFULLY, THE OWNER OF THIS STORE CAN SEE...

I don't typically have bad experiences at Starbucks, but this one in particular had an employee sneak a dollar from my change and didn't hand me a receipt. It wasn't till I questioned the amount of money I handed over to her, and asked for my receipt since she didn't offer one. That's when she mentioned that I left it. Well if she knew I left it why didn't she let me know to hand it back. I get that it's hard and pay is scarce but to lie and withhold my cash throws my sympathy out the window. The place itself wasn't clean. The tables were dirty and only when a customer requested a clean table was when they were wiped down. Everyone in the back seems to prioritize the drive thru rather than the inside. I don't even come to this Starbucks even though I pass it often and it will be my last as it didn't not leave a good impression. My drink was fine but...

Yesterday, my drink wasn’t great so I asked if they can try it a bit different today, as I complained about the taste and half my cup being ice they said they’d make it light ice — I instructed that yesterday. Today was worse— 3/4 of the cup was ice but they did make the drink better aside from the ice part. This is the second time I come to this location and probably the last. It sucks because this is the area I work in— but I rather drive to Spring and Bellflower to get my drink made correctly. Good luck to this...