Coupa Cafe - Colonnade — Restaurant in Los Altos

Review is for Los Altos location only. 1-2 stars for food and coffee. Five stars for space, but they could do a lot better with their offerings and employee training.

Great space, conveniently located adjacent to Whole Foods so you can grab a cup and/or bite before shopping.

The coffee is on average burning hot, and bitter, most likely due to brewing at too high a temp. It has a sour note sometimes. This morning it had a musty note. Perhaps we expect too much, comparing it to Blue Bottle.

Most recently on MLK Jr. Day we stopped by for some empanaditas and decided this location has used up it's goodwill. (We sometimes stop in due to laziness, solely bc of it's proximity to 🏠 and Whole Foods)

We tried three tables (food remnants, crumpled up napkins, straw wrappers, etc) in this very empty establishment before settling on the fourth one and cleaning it ourselves.

Not only were the empanadas the texture of crumbly wet sand, one of the three sauces they gave us was beyond a doubt, not slightly but completely spoiled. Not only had the orange spicy sauce separated (like whey separates) the minute you opened the lid we both gagged from the smell.

When my husband took the container to the employee, to prevent some hapless customer from getting food poisoning, she insisted that was the way it was supposed to be!!!

(Btw the orange sauce is my personal favorite, although as my Venezuelan friends love to remind me, it is not traditional in Venezuela, unlike the green guasacaca sauce)

When he insisted, and told her this was a regular order for us, she refused to touch or smell it, citing co-vid restrictions, and then told him to throw it out himself in the garbage can outside if he didn't want it. She did not offer to check for a new batch, to replace the one he tossed, nor did she seem at all concerned.

Buyer beware, use your eyes and nose, check your food before eating, as they...

Walking up to the restaurant are some outside tables, all of which were left with dirty dishes, used napkins blowing off the tables from a light wind. It was quite alarming to see - what a mess it was. Opened the door and saw the restaurant was not busy and the people behind the counter were talking with each other and not paying attention to the customers , when they could’ve had the whole restaurant cleaned up in 10 minutes There were a few tables not clean inside also . They didn’t even greet me when I came up towards the counter Headed off to the restroom first to wash my hands and it was 80% clean- I met my friends shortly there after. I cannot recommended this place at all. The food was so so We should’ve just walked out The three of us were there on Tuesday August 20,2024 at 1:30 PM Sorry Coupa Café you...

I am writing to share my sincere disappointment with the decaf coffee beans I recently purchased. As someone new to the neighborhood, I was excited to try a local cafe with such a great reputation, and I bought the beans based on that trust.

To my surprise, the beans were roasted to a point of being hollow and brittle. The aroma and flavor were overwhelmingly burnt and unpleasant, which I did not expect from an establishment of your caliber. I use a Bambino Plus and DF54 grinder at home, so I'm confident the issue lies with the beans themselves. Honestly, just the smell is enough to prove they're closer to poison than coffee.

This experience was so concerning that it has moved me to write my first-ever comment on coffee. I wanted to bring this to your attention, but unfortunately, it means I...