The Counter — Restaurant in Mountain View

Decent burgers but, unfortunately, they instantly lose points because of the brioche and shredded iceberg lettuce. I got the jalapeno cheddar burger and an order of shoestring fries. Let's talk about the good stuff first. The beef tastes great and the kitchen knows their temps. I ordered it medium well, and it turned out perfect; just a touch of pink in the center of the patty. They also season the meat well, unlike so many other burger places that just plop a bland, greasy patty on your bun and call it good. And it even came with a whole grilled jalapeno. I love that! Unfortunately, the burgers aren't served with fries, so when you see a burger priced at $19.39, that's JUST the burger. An order of shoestring fries will run you $5.49, but it's ABSOLUTELY worth it. Their fries are thin, crispy, and have just the right amount of steamy potato inside. They arrived well seasoned, too. And that's difficult for alot of burger joints to get right for some reason; they are usually either bland or too salty. But The Counter knows what they are doing with potatoes. They also have a bit of the peel attached to the fries, too, and I like that. Now let's discuss the areas where they need improvement. I'm sorry, but I desperately wish that this fascination with brioche would run its course. Brioche is a great bread, but like any other bread, there are specific applications for which it is best suited, and those for which it is not. If I'm getting french toast, or a grilled cheese sandwich, brioche makes sense. It's soft and buttery, kinda delicate, very tasty, almost creamy. But it's not a great choice for sopping up burger grease. I don't care who you are, what kind of burger you're making, whatever; brioch is not a good bun for burgers. The bottom bun always gets soggy and falls apart, and that's a problem when you are eating with your hands. I will admit that the brioche at The Counter held up better than it has at other burger places, but there is still no place for it in burgers. That is just my personal opinion (though my uneducated opinion is informed by 40 years of regular, frequent burger consumption). And that is a good segue to the lettuce discussion. The menu says they use a "lettuce blend", but when my burger arrived, it was sitting on a pile of shredded romaine lettuce. Romaine is better than iceberg, but it was still shredded. And I don't know how you can claim that it's a lettuce "blend" when it's only 1 kind of lettuce. "Blend" implies two or more items mixed together. Regardless of the type of lettuce, there is no excuse for serving it shredded on a burger. Lettuce already contains alot of water, like any other leafy vegetable. But when you shred it like that, and store it in a contained of ice water, unless the cook makes extra effort to squeeze it all out, the burger is going to be wet. However, if I MUST eat a brioch bun burger with shredded lettuce, I would prefer it comes from The Counter. I've had WAY wetter burgers. So, overall, not bad. Good fries. Good burger. However, brioche bun + shredded lettuce = 3 stars. Oh, and the service is great. Everyone is very professional and polite. I can see myself stopping in...

If you're in the mood for a delicious and satisfying burger, look no further than The Counter in Mountain View, CA. This restaurant truly has it all – a wide selection of mouthwatering burgers, fresh and flavorful toppings, and a welcoming and relaxed atmosphere that makes it the perfect spot for a casual meal with friends or family.

I have been to The Counter on multiple occasions, and every time I leave feeling completely satisfied and happy. The burgers are always cooked to perfection, with a juicy patty that is complemented by the wide range of toppings available. From classic options like lettuce, tomato, and pickles, to more creative choices like avocado, bacon, and fried egg, there is something for everyone at The Counter.

In addition to the burgers, The Counter also offers a variety of other menu items, including salads, shakes, sandwiches, and sides. I have tried several of these items and have always been impressed with the quality and flavor. The parmesan fries, in particular, are a standout – they are crispy on the outside and perfectly seasoned, making them the perfect companion to any burger.

One of the things that sets The Counter apart from other burger joints is the level of customization available. Customers are able to choose from a wide range of toppings and sauces to create their own unique burger, and the staff is always happy to help with recommendations or suggestions. This level of personalization means that every visit to The Counter is a unique and enjoyable experience.

The atmosphere at The Counter is also top-notch. The restaurant is spacious and well-designed, with comfortable seating and a welcoming vibe. The staff is always friendly and attentive, and they go out of their way to make sure that every customer has a great experience.

Overall, I highly recommend The Counter for anyone looking for a delicious and satisfying burger. Whether you're in the mood for a classic cheeseburger or something more creative, you'll find it here. The restaurant is a true gem in the Mountain View area and is not to be...

When I walked in at 330pm on a tuesday there were 3 other tables with patrons. I was not greated when i came in and it took a couple of minutes before i got a hello and some menus brought to me.

There was some good but also a lot of bad about my experience...

The Good... The meat was fresh and cooked to my desired temperature. The Loaded tator-tots were delicious and there was a large.portion. It was also happy hour (3pm to 5pm Mon thru Fri) so the food was cheaper then normal.

The Bad... and there is a lot... 1st off, i was not told by the bartender that it was happy hour and 16 oz beers are $5 but 20 oz beers are $11. I ordered a 20oz without knowing it was happy hour so it cost me an extra $6 for 4 oz of beer be ause i was not told by the bartender that it was happy hour before I ordered.

I ordered the loaded tots, the mini cheeseburgers and the brussle sprouts from the happy hour menu.

The sprouts were burnt on the outside but still raw on the inside. The sauce was decent but they were hard to eat.

The burgers are small for what you get and are very.pricey.

I was ignored throughout my meal.and had to.continuously find my waiter and ask him for stuff instead of him checking on me.

And above.all else... THIS.PLACE CHARGES A 4% surcharge without asking to support a small business... it does not say what business but I assume its theirs and charging people extra for nothing is a GIANT RED FLAG!!!!!!!

After all that, i doubt i will be back to give them more of my money. For the price, I expect much better service and quantity for the price. 5 Guys is cheeper and better and i am not a huge fan of 5 Guys,.if that says anything... anyway, dont waste...