Cabo Cantina — Restaurant in Los Angeles

Yesterday was my first time ever going to Cabo Cantina in Venice and out of a 1-10 scales 1 being unacceptable 10 being great it was a solid 3. That’s me just being generous. The overall establishment was filthy. Dust completely covered EVERYTHING. The signs, the televisions, the decorations that hung from the ceiling, completely covered with thick dust. I stayed despite the constant thoughts that a dust bunny may of fallen on me. Our waiter “Mico” had given us attitude right from the start. It was obvious her day had been messed up prior and we just got all of the aftermath. While taking our order she was not attentive at all. Since I was a first timer I had questions and she seemed very irritated when answering. Since it was happy hour the drinks were 2 for 1 (margaritas) and you could make it a double. Well after completely explaining to me what a double was when our drinks came to the table they were not made in a double but in two singles. And they were all made tasting more like flavored lemonades then actual margaritas. When we brought it to her attention she advised us that she put in the order one way BUT the bartender just did their own thing, then she said in a smart way, I can just pour the two drinks in one cup if you want. That’s defeats the purpose of it being a double Mico. It was supposed to be three doubles; 1 Peach, & 2 Strawberry Mangos total of 3 drinks. Instead we got 6 diluted drinks. We wanted 2 shots in on drink more potent, but no. Anyways when we ordered food, I asked for a steak and chicken nachos, jalapeños and sour cream on the side. My friend ordered a chicken quesadilla. When my order arrived not only was it covered in sour cream, but there was also a sour cream on the side as a side? As for my friend her quesadilla came, halfway cooked & without chicken. That’s when I wanted to speak to a manager. The manager was definitely a character himself, I wish I would have gotten his name. He went checked to see what we ordered and compared it to what we received, too many errors at one table. He said it was miscommunication, & that the staff may not of been giving our waiter enough support.. how is that our issue? He was sarcastic but it was obvious he didn’t want to be bothered with us either. He said and I quote “it’s not us (as in me and my friends) it’s just everybody wants a lime or something & I’m fat, out of shape & I don’t like stairs (because we were upstairs) & I don’t like any of these mother fk*” like WOW. You’re the owner of an establishment, do you talk to everyone like this? If you talk about your staff like this.. I wonder what you say about paying customers!! We were all pretty appalled. He did eventually get things some What situated. After our in counter our waitress went great lengths to avoid us, we again had to find a manger just to get our bill so we could pay and leave. What a nightmare. My coworkers love this spot they even agreed this was their first time at this location and it was horrible. I don’t care if there are other locations, my time and hard earned cash won’t be spent...

I barely write reviews because I dnt wanna take the time to talk about a place unless it really deserves it. I have never been to a place that treats you with such disrespect. This cabo cantina needs to take some pointers from the other locations like the one in West Hollywood. I get it it's like the "Mexican style" bar and grill so you don't expect much. But you should at least be treated like a customer. First the blended Mega Margarita that I split with my friends was really icy. It taste like a slurpee from 7 11 that was really watered down. Way to much ice. I coulnt even taste the flavor I got let alone the alcohol. But I drank it anyway. Didn't bother to tell the server. We also got nachos which was great. Then I ordered buy one get one Margarita on ice which was really good. The problem didn't really come until we got the bill. The server (I dnt know her name but seems to be a dark hair white girl) wrote 20% of 100 =$20 on the ticket. I'm a server my friends are servers so we felt really disrespected at the fact that she wrote it on the bill. Like we were going to do it anyway because we are of the industry but she didn't have to write it on the bill. We felt because we are a diverse group of minorities she had a need to write it on the bill. Some restaurants have the percentages PRINTED at the bottom for your convenience, but she flat out wrote it with her pen. When we asked her about it she brushed it off and said it was a bad habit. So then we start to wonder if this is policy so we called a manager( a seemingly white male named Guy )over. Before he came I saw her debrief him of what happen (which was really nothing). When he came he seem to already know what he was gonna say. When we asked him if it's policy he said yes because we have a lot of tourists come here. Then I said tourist are not you shouldn't try to force tip out of pple. Then he said its policy and its not going to change. And then said every cabo cantina is different. I thought to myself yes every one is different, they aren't racist. The manager NAMED GUY was very rude. When I asked him for his name he said it was Guy and then he asked for mine and I said no. Which seem to really piss him off. It then Looked like he gestured to security to kick us out. They didn't get a chance to we were leaving anyway. My thing is you never know who you are going to get we were going to tip 20% anyway. Because of the manager we tipped her NOTHING. She wasnt a good server anyway. The team is only as good as the leader and the leader sucks. Not coming here again. I'll stick to...

Extremely racist! We came in with a group of college educated, professional people after a HBCU event and the manager immediately got concerned. He walked over to us as we were walking in and said, "we don't want any loud noise in here." "What?", I thought in my head. What insinuated that we were going to be loud? Outside of you judging the color of our skin. After all we are at a bar not a quiet, fancy restaurant. It was filled with white people talking loud, singing and having a good time. Yet as soon as we walked in we were asked or told not to be loud. We hadn't even taken our seats yet. As the time went on we were met with extremely poor service. The waitress took 15-20 mins before she ever arrived to our table, got our orders incorrect and demanded that we pay first. It's our policy she exclaimed. Not true by they way. Our food never came out and the manager kept walking by watching everything we were doing. One my friends heard something funny and busted out laughing and slapped the table in a big chuckle. The manager approached us and said we can't make noise or slap the table and asked us to leave. We willing complied because we were done with the rude treatment and politely asked for our credit cards back and a refund on the food we never received because we were still waiting on it to arrive. The manager said to an employee "they just don't want to pay for their food." How is that so when we paid in advance for the food? The food was never delivered to us (purposely). Seeing as though when we asking for a refund all of a sudden our food was being carried over to the table that we were asked to leave from. Because we are all very well paid, college graduated professionals we decided to leave the mistreatment, without a refund or the food. The whole situation was a display of their mistreatment and hatred for Black people. They displayed their racism and we did not let them provoke us. Attempt failed! We are too blessed to engage in racist mess. However, I strongly hope that something is done so that this won't happen again. They should be shut down! It's 2019 people. Racism will...