I placed a $58 pickup order through Uber Eats but canceled 50 seconds later—less than a minute—because I changed my mind. Despite this, Uber and Chocolate Bash refused to refund me, claiming that because the merchant had "accepted" the order, I was out of luck.
Uber told me to contact Chocolate Bash. Chocolate Bash told me only Uber could help. Classic runaround. Neither took responsibility.
I even asked, “Since I paid in full, can I at least get my order?” They flat-out refused. They took my money, did no work, made no food, and provided no service.
This is a scammy, unethical policy. If no ingredients were used and no effort was made, why should a customer be charged the full amount? A cancellation fee would be understandable, but charging the full price is outright theft.
Consumers, beware: If you order from Chocolate Bash and something goes wrong, expect zero accountability and no help. I’ll never order from them again, and I suggest you...
Read moreI have to share what happened to my friend with Chocolate Bash because it’s just completely unfair.
She placed a $58 pickup order through Uber Eats but canceled 50 seconds later—literally less than a minute. Despite that, Uber and Chocolate Bash refused to refund her, saying that since the order was "accepted," she was out of luck.
Uber told her to contact Chocolate Bash. Chocolate Bash told her only Uber could help. They just kept passing the blame, and no one took responsibility.
This is shady and unethical. If no ingredients were used and no effort was made, why charge the full amount? A cancellation fee? Maybe. But the full price? That’s just robbery.
If this is how they treat customers, stay far away. They’ll take your money and leave you with nothing. Never ordering from here again, and...
Read moreI'm still reeling from the incredible cheesecake I devoured from Chocolate Bash! The creamy texture, the rich flavor, and the perfect balance of tanginess had me hooked from the very first bite. The crust was buttery and crumbly, adding a delightful contrast to the smooth cheesecake. And let's not forget the chocolate drizzle on top, the perfect finishing touch!
I've had my fair share of cheesecakes, but this one truly stands out. It's clear that the team at Chocolate Bash puts love and care into their baking. Thank you to Moises for being super helpful and patient explaining the menu. If you're a cheesecake lover like me, do yourself a favor and get to Chocolate Bash ASAP. Your taste buds will thank you!...
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