To start off, its hard to find the entrance, there are so many doors and only one is unlocked. Its not the biggest problem but it isn't great for new customers. The area inside is quite nice i find it to be spacious but with a cozy feel, easy place to do work in.
The drinks they serve is a huge issue. I have tried multiple cotfee drinks from cold brew to latte and every one has been sour. Their coffee is strong (which is fine if you like that) but VERY sour which means it isnt being brewed right. If you like sour coffee thats fine but the next problem will effect anyone. They never seem to get the instructions right??? I ask for cold and i get hot, I ask for it to be unmixed and they mix it, i ask for light sweentener and I get none. I have also run into problems with expired milk.
This is one of the few open coffee shops in the area at 6:30 am so i tried to make it work but i have given up. Every drink has been nasty or at least, not enjoyable.
I haven't mentioned the customer service. They are pretty quick with making your drink (that might come with a cost) and so you can get in and out fast. But personally have never had a particularly good expirence with the workers either. They are grumpy to see me everytime, I understand I come early in the morning, I worked at a coffee shop before, it can be hard to serve when you are setting up. But do you have to be rude?
I really dont recommend this place, the food they have is okay but nothing...
Read moreEdit: My nitpicky gripes have seemingly been heard! The music volumes have definitely decreased the times I've been there and I haven't had an issue with getting glass and ceramic mugs when ordering 'for here.' Though the prices have nudged upward a bit recently (following the NoHo Arts District tend of late), I still love my time at Groundwork for both a relaxing read with a cup of coffee and caffeinated drinks and conversations with friends.
Amazing spot to sit in the shade on a hot North Hollywood morning/afternoon and sip some very tasty coffee. Loses a star lately due to the seemingly near-impossible task of putting a beverage in a non-disposable cup (I'm trying to reduce waste) and outdoor music volume. Even when I specify it is a 'for-here' order, the staff is sometimes in such a groove of making their to-go orders that they forget to give me ceramic or glass. Another nitpicky detail is that the music on the patio is definitely louder than I'd like to relax and read to. But since it's Los Angeles in 2018, all conversations in a public place must be held at a yell. 😒
That being said, this is my neighborhood coffee shop and the staff are friendly, knowledgeable, and efficient. The setting (a converted train station) is unique and welcoming. They brought back the Vietnamese iced coffee so I believe they can remedy my two...
Read moreNot much of a coffee drinker myself essentially since a vast majority of once more welcoming mom-and-pop coffee houses have all but been eradicated thanks to the monopoly that Starbucks holds over Los Angeles, themselves cold and indifferent places in-my-opinion. I'm happy to have found Groundworks Coffee Co. during one of my travels thru North Hollywood: it's an absolute nice change-of-pace from the usually cramp Starbucks with a large interior and equally spacious outside dining area, the staff were extremely friendly with me even as I only bought a cheap soda to quince my momentary thirst, and the prices were about the same and in several cases better / lower than Starbucks complete with nice food meals over the mini-snacks and lone breakfast sandwich of the previously mentioned. This review of mine is only my first impressions based on my first real visit there as I have passed by Groundworks on numerous occasions when taking the Orange Line Metro Buses which is located right next door to it and yet the presence of a sizable public transportation station doesn't diminish the pleasant ambiance of the restaurant. I am eagerly looking forward to revisiting this coffee house...
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