My dinner was ruined by STEPH UNFORTUNATELY. Place an order online, got to the store. Waited patiently for the person in front of me to finish up as I watch Steph pushed him aside and say your order's not ready yet. Watched her yell at her coworker that she needs something and had saw the reaction from her employee frustrated. Then patiently waited by the register for another 5 minutes before she acknowledged me and I asked for my pickup order kindly, where I was then told to get to the back of the line. Then why did I order online? After that I was asking her a question she walked away completely ignored me. Push me off to somebody else where the entire restaurant looked at me in awe wondering what was going on. It was completely embarrassing, don't know what I did to deserve to get turned away service. Felt pretty hurt by it, not understanding why I would be treated as anybody else. I purchased my food on the app as a restaurant prefer so I can do it ahead of time and arrived at the pickup time my food was already ready on the shelf. After I got turned away the other employee after asking her twice just grabbed it and it was sitting there the entire time I was waiting. Such an unfortunate experience especially since I live right in the neighborhood and this is where I like to go to Panda. Won't be going back for sure. Steph definitely needs to get better with people. If you don't enjoy your job get another one, but don't make the people around...
Read moreI noticed that some pandas serve different quality than others. It could be just in the preparation and how it’s cooked and how it is served. I’m kind of shocked that the North Hollywood store on Lankershim Boulevard has really gone down and I don’t know if it’s the area or the people that hang out in the area that bring it down or they don’t really care.I’ve always believed that businesses do well because of management. And I don’t feel even though I’ve been eating at this one for a long time at least once a week that people seem happy there and they seem understaffed most of the time. Anyway in my last couple of times going there not good the steam vegetables seemed old squishy because they keep mixing in the new with the old. Anyway I hope they get it together I’d like to leave them a...
Read moreWhere is you to play entree came out to $10.40 tell me about getting a drink but I said no I get some water and get my plate to my table I love rice love Chowmain sit down and Chowmain and right first which I always do they both were crunchy undercooked my own chicken soft mushy got a new piece fresh back soft mushy just look crunchy so I get some black pepper chicken it was successful also have to teriyaki chicken But I will never come back here because your manager is trying to tell me that the news and the rice is supposed to be that way I'll be eating that Panda Express for 30 years I've never heard that before and he says it's because they're free...
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