3 stars is for the customer service.
The customer service was top notch, I was immediately greeted as I walked in and was helped right away. The front front staff was very helpful in explaining the sizes and prices of the meals and great with suggestions on dinner for one. As my order was ready the cook brought it out to me and asked if I would like any sauces or utensils since I had ordered it to go, I love that attention to detail.
Food: Unfortunately this was a big let down. I ordered the orange chicken and the beef and broccoli. I was super excited to have dinner since it was extremely late and I was getting to an hangry (hungry & angry) stage lol The portion was enough to share with possibly two-three people but this was all for me. As I got home and ready to dig in I started with the orange chicken and it was extremely extremely salty and had no other flavor, as I was ready to try the beef and broccoli hoping for better the first taste was extremely extremely salty and no other flavor. I was so disappointed since I was hungry and literally spend almost $50 on the two items and a drink. The drink was a lemonade and I’m not a lemonade fan but I figured I would get something to drink and it was the only good choice I made that night.
I should of read the other reviews first as after I realized a few others had mentioned how salty the food is.
Location: It’s located off a Main Street with lots of traffic but the good part is it’s an a plaza with tons of parking.
FYI… the juice place next door is one of my favorite spots, it’s called Open Source Organic, check them out!
Sorry to say I will not be a...
Read moreI recently dined at Hoy's Wok, and unfortunately, my experience left much to be desired. From the moment I approached the service counter, I didn't receive the warm welcome one hopes for. As I perused the menus, I felt rushed, and it seemed like the lady attending to me was visibly impatient, even though I had politely requested a moment to make my selection.
The pricing was a significant letdown, as it turned out that nearly every item came with an additional charge. Paying $23 for a meal left me questioning its value. Regrettably, the flavors and portion size failed to justify the hefty price tag. While some may argue for the quality, I personally couldn't find it up to par. It's worth noting that I'm not typically a fan of fast-food chains like Panda Express, but in this case, I would have preferred it.
Another concerning incident was witnessing the same lady who took my order accidentally knock a stack of disposable cups for condiments onto the floor. Instead of disposing of them, she opted for a rather unappetizing "10-second rule" approach, placing them back on the counter for future use. This was not only off-putting but also unsanitary.
All in all, I would advise against dining at Hoy's Wok. The experience was far from spectacular, with subpar food, disappointing portions, and unsettling hygiene practices. There are better options available that provide a more enjoyable...
Read moreHave you ever starving for a delicious Chinese meal that can be the one that you have been dreaming of, with a superior quality, flavor, reasonable price and excellent place with a kindly staff serving and a great atmosphere? Well.. that happened to me today, looking for the best place in town serving Orange Chicken and Chow Mein and I stopped here! (Update 1: Tried also de Honey Walnut Shrimp, DELICIOUS and really big Shrimps!) (Update 2: Tried the Shrimp Pepper 🫑!!!! EXTREMELY ADDICTIVE AND DELICIOUS!!! with a Thai Tea!) (Update 3: Tried the Mongolian beef with Chow Mein and Fried Rice, also the pan fried fried Gyozas 🥟)
Let me tell you this: When I had that first bite… Ingot goosebumps, because the food was incredibly tasty, really hot, fresh and a huge amount, enough for a very hungry person or can be shared with 2, but definitely buying differently, so you can try the variety. PLEASE… if you’re buying the Orange Chicken… eat it inside of the restaurant, so you can eat it crispy with the Orange sauce tossed in. This is my best option in town for Chinese Food! Thanks to Kyle, who was registering my order and the other guy who was talking with me, that I didn’t asked for his name, but definitely will remember this post. (UPDATED: His name is SAM!) I’ll come back and I’ll recommend this place with no doubt that you will have one of the best...
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