KUNNAI Thai Restaurant — Restaurant in Los Angeles

Some staff in this place are literal garbage. Why? A close friend of mine went to the plaza where this restaurant resides when she saw a sickly, obviously hungry homeless young man. She went into the Convenience store in the plaza and bought him a chip and soda (she got him the big bottle because she wanted) like he wanted, then she went back to the store to get what she was there for. When she came out just seconds later , she saw that the young man had finished the chips and soda...Her having the kind heart she has, she felt the need to get him actual food, so she went into this place to order some food when the man at the front desk told her something along the lines of "if it's for that homeless I am not taking your order". Her not having the best English, tried to tell him that the young man was sick and hungry and either way she was paying for the food so it made no difference who it was for. This is when the man who we assume is the Manager or Owner ...began to very angrily yell at her to get out and got all up on her face while snapping at her like if she was a dog to leave the restaurant...If you by any chance read this, please don't support this restaurant who treat others as if they are least then humans. On a personal note: I've gone to this place, and it was my and my families' go to Thai restaurant for years because it was good, but haven't gone there in almost a year because the quality of the food has become very bad, food is bland, overpriced, and watery, but despite the foods being watery...they still manage to be very dry when you eat it...if you like paying 20+ dollars for dry and bland Pad Thai and basically anything on the menu now...then by all means go ahead...if you don't believe me about the quality because the reviews seem good...like I said,it used to be good so chances are that the reviews are...

I ordered from here through Grubhub. I live nearby, but I was hosting friends and didn’t want to leave the house. So I paid $10 in fees and driver tips. I ordered 2 pad thai and egg rolls. The restaurant only gave the driver 1 pad thai and the egg rolls. So I had to drive to the restaurant after all, now out $10 in fees. When I got there, the man I talked to on the phone laughed hysterically at how funny it was that he forgot part of my order. When I brought up the fees, the woman at the register offered me a free coke. I don’t typically drink soda, so I asked if I could have an Arizona tea instead. She kept insisting the coke is free, I don’t have to buy the tea. I kept saying I wanted the tea for free instead (barely even a dent in making up for their mistake). She eventually offered Sprite and I was so ready to be done, I accepted it and left. I’m never going back here. I order Thai regularly and am new to the neighborhood, so they could have had a new repeat customer, but because of the cost difference of less than $1, they’ve lost a customer for life. It’s a shame, because the food was pretty decent and their...

MUST TRY THIS TASTY THAI... My go-to, for dine or to-go... Better than any other Thai, far or nearby. Tom Kha spicy coconut chicken soup... I keep filling my bowl, scoop after scoop. Larb of all kinds, but my favorite is Larb Pork... I love this place, sorry if I sound like a dork.. Some online ordering doesn't have the option for rice...but leave it in the notes or call them because they are...