California Ramen Factory — Restaurant in Los Angeles

This is NOT the place to go if you want good food & service. It's edible, but the food is still disappointing. Sushi was subpar, I had the monkey roll & picked at it. Ive also tried the spicy tuna & yellowtail. both of which are a miss. miso soup was good though.

but the service was HORRIBLE. We were given two little napkins for our meal, and it took looking around for way too long to flag someone down to get more than two thin napkins.

I also ordered a hot green tea with the meal, and never received it. That was an oversight I was willing to overlook, but they then charged me for it. I noticed the error BEFORE my card was swiped. I told the waiter to remove the item I did not receive before giving him my card.

They then placed the new receipt on the table without explaining a voided receipt on top. When I asked about it, they told me the charge would come back in 2/3 business days & that this newer receipt was the real amount to be charged. Taking the money out of my bank twice because of their errors & not being clear about it until we asked. Messy.

I then asked to speak to a manger for clarity on our credit charge, and we were met with the explanation that "it probably wasn't on purpose". And was an honest mistake. Not an immediate apology, just a "it's not on purpose". The purpose is irrelevant to me, we just needed clarity on the charge.

Regardless, my card was swiped for the first transaction without my consent & then I was given a second receipt without a word of their mistake. My card should have been ran once, without the tea being paid for that I never received.

Why did I have to inquire with the manager to get a straight answer out of them about our bill?? This place was clearly not worried about servicing me and my friend well. Not sure if it was our look or what made it okay to argue against me, a customer, about mistakes made on a restaurant's part. It's pretty horrible service...

I’ve never written a review like this before but this place is so trash for how much I spent. I ordered the tonkotsu ramen and I now have food poisoning. Maybe it’s my fault for wanting a good quality lunch after the holidays but it truly can’t be. The meat was so DEAD Sour that being the pork belly. Not to mention it hasn’t even been cooked appropriately like they just took a small handy crack lighter to burn it on the sides and served it up. There’s no way they thought this was okay you could Smell how bad it was…because I had it in the ramen I couldn’t make out much smells but as soon as I took a few bites I instantly knew I was going to be in trouble. Didn’t finish my meal at all which ruined my lunch for me. For the cherry on top the noodles were so overcooked now that I think about it they were just mush all together with a disgusting amount of seaweed that seems to have went to or maybe it was just how it was prepared. I’m up at 4 am posting this because I woke up severely sick and had to go back to even thinking about this tragic meal. Maybe they have more than they can account for on their menu to take focus elsewhere. I SHOULD HAVE ALSO REVIEWED OTHER COMMENTS ABOUT THE RAMEN BUT THEY HAVE MOSTLY GOOD REVIEWS.

Oh additionally and quite frankly when I walked into the store to order the person taking my order seemed petrified that someone was coming in. Basically screaming with his eyes yet I still ordered. I kept thinking well he’s an interesting person either they just hired him and he was scared he wouldn’t do something right or he knew not to get anything at this place. But dude just tell people next time if that’s the case I...

MY FAVORITE PLACE OUT OF ALL THE RAMEN IN KOREA TOWN! I've tried about 6 or 7 restaurants in and out of Korea town and this is my favorite ramen house by a long shot. The broth is thick and flavorful, ingredient to broth ratio is favorable and the staff is super nice. I recommend the Black Truffle Ramen. Also, their pork belly nori taco is so good I could eat just that as a meal...but then I would be missing out on the ramen. Also pretty key is the parking. Its a small lot and can be a bit tough to navigate but I've never had any issues getting a spot here. Even if this isn't the best ramen you've ever had, you wont be disappointed by giving California Ramen Factory a shot.

Update*

I’m really bummed but I have to down grade this place severely. I’ve gone back and gone back and every time the ramen is just not as good. They no longer serve truffle in the black ramen and it’s truly lost the appeal. When I asked about it they said it never had truffle which makes me believe the kitchen staff has turned over. It shows across the board. The pork in the Nori taco doesn’t have as much flavor and is no longer mouth wateringly tender. The OG ramen is also just average. My Partner and I are both bummed and are probably going to move on. Really wish we could keep supporting a new restaurant but it’s just not that...