MONTE ALBAN RESTAURANT — Restaurant in Los Angeles

Wow never in my life have I ever given a restaurant a ONE star. I want to start this review with our food took a whopping full hour to be given to our table. Normally this wouldn't be such an issue as I love good food and sometimes a long wait can mean good food! To me and my families suprise. All. Four. Plates. Were not hot. My families plates were warm at best and my plate was plain cold. When I asked our server if my dish is normally served cold, she claimed that the food is cooked hot but the CHEESE is what made it cold. In what world does cold cheese make a hot dish cold. In my world... cold cheese gets warm from a hot dish. Now this is not what made me review this place a one star. After receiving our bill, we were moderately okay with our experience, with a negative connotation BUT we then reviewed our bill to notice we found an extra plate we never asked for and a guacamole and chips, we never ordered or even knew existed at the restaurant when 9/10 the chips and guac and salsa is a free side dish to eat while reviewing the menu. an extra almost $40 we could have been scammed from if not reviewing the bill. When the waitress was suprised, I was almost caught off guard when she is the one who served our plates AND made the bill for us just a couple moments ago. I would like to end this review with... I know restaurants are hard to manage but, it should never be this difficult for your customers. Dissappointed with the $130 I spent. Quite honestly wish I ordered fast food and that says something...

We had such a beautiful meal here. My husband and I, son and 2 year old moved into the area not too long ago and decided to give this place a try after a few friends of ours recommended we go. We’ve been to quite a few noted Mexican restaurants within LA but this gem is such a great, modest, authentic little place. The staff there were so friendly. We were Served by the lovely and very attentive Gena, who presented us with a fantastic mixed starter plate which had (our fav) pork crackling… omg😛😍 and an array of very tasty delights. This was followed by three delicious main courses. The very tender chicken breast mole was to die for … that sauce is stunning !!! The Oaxacan pizza is on a large delicious thin crispy tortilla base and a great sharing main.We also halved the burrito a La Oaxaqueña bañado con mole which was delicious and very filling. Our little one had some chicken broth with chicken and rice which was a great little soup for her albeit she LOVED the home made jello which was more appealing 🤣 Everything was explained so well by Gena as we ordered and were given our food. We also ordered a couple of the margaritas…. Oh yes !!!! They were sooooooo good!!!! We ended the meal with some takeaway sticky Mexican treats that were also very tasty. Surprisingly, the sugar squash …. Note: very sweet so if u have sweet tooth or need a sugar hit , was a yummy and interesting choice. Thoroughly recommended and we will most definitely be back....

Notice: We have only been there twice.

The first time we went there service was excellent. Service was really good from top to bottom. We had a couple drinks, ate the vegan food suggested by the manager, and everything was excellent.

The second time, and this might be a fluke, the service was not good. We ordered two drinks and two waters. It took 20 minutes to get our drinks, we never got the waters. We got our drinks at the same time and finished at the same time. One glass was full to the top with ice, the other not.

Our second trip there was not good. Slow service and inconsistent drinks. I really like this place because of our first visit, we'll give this place one more try.

Stuff happens, I don't know why we got such bad service the...