If I could, l'd give this place 0 stars. Placed a to-go order last night a couple of hours before closing time. I ordered the cream cheese wontons and chicken pad thai (no peanuts). I took my order home, finished the wontons, and ate my pad thai a little before deciding to save the rest for later. Later on, about halfway through eating the pad thai, I bit something hard & unchewable, which threw me for a loop because that's not standard for any pad thai I've ever had. Couldn't believe my eyes when I realized the foreign object was a broken fingernail. I began to feel immediately sick and disgusted. I attempted to call the restaurant only to see that it had already closed. I decided to take pictures to prove my case for when I would call for a refund the following morning. I called the restaurant first thing in the morning after the opened. To my horror, the manager began to gaslight me and lie saying that it was a piece of garlic and could not be a broken fingernail. This was after explaining that I attempted to chew on this flavor less object and showed her the pics I posted with this review. She then refused to give me a refund or accept any accountability for a fingernail getting into a paying customer's order. She even tried to place blame on me for not calling the night before (despite the discovery being made AFTER business hours) saying that I waited too long to eat my food. As if that has anything to do with the complaint at hand. The meal itself wasn't anything to write home about anyway, and if this situation didn't happen, I would've still looked for a different thai spot to try another time. Couple that with terrible customer service, I wouldn't recommend anyone dining here. There's plenty of other Thai spots around to choose from don't waste your...
Read moreHARASSING ME FOR NOT TIPPING!! I eat at this restaurant regularly since I moved here. They make you spend over $15 I believe to get delivery. I ordered and paid with card and they asked over the phone if I want to add tip to the card I said no in cash. But I didn’t have enough money for a tip. The driver came and asked me for the tip I said I don’t Have it I only have the money for the food which was $20.44. He got mad and didn’t want to give me the food and He said “you told them you had a tip for me” I explained how I only have the money for the food and I thought they wanted to add a tip on the card. He got angry and told me “ next time you come pick the food up” I was saying you get paid by the hour to deliver food right he said yes plus tip, but this is illegal to Harass a customer for a tip when they pay the total amount due. After he left, the restaurant called me a woman answered and told me I lied and said I would tip cash and they will no longer to deliver to my address I started video recording her and asked what she Said and she Said “you know what you did” and hung up. This is harassment and illegal. I do not feel safe because they have my credit card info. I have never in my life been harassed by a restaurant for not having enough money to tip the delivery driver. I did take a recording. This is the worst customer service and is degrading. I spend money at this place...
Read moreSuperb food, quality, friendly and attentive service (table touch at perfect times), ambiance, and overall guest experience. Welcomed immediately upon walking in with great hospitality. Table presentation detailed with flower vase arrangement is joyful.
I’m vegetarian, pretty much vegan. Ordered the Buddha Bless vegetable bowl with brown rice served on the side and added soy chicken for a more hearty meal. All were cooked and seasoned wonderfully making it totally succulent. I also had a ginger lemonade beverage which was delicious too.
Took photos to give those with interest in dining a true sense of how clean and nicely operated this restaurant is along with the meal. The men’s restroom even had artwork hanging and was of utmost cleanliness.
My server during our dialogue exchange was kind enough to introduce herself (Anna) and I complimented her as well as the team working at the time.
Bring a healthy appetite and enjoy! Figure $30 at dinner time with tax and tip included for a meal (Buddha Bless with soy chicken $18.95) and drink (Ginger Lemonade $5.95). They are now open seven days again and have lunch specials between 11AM-3PM Monday-Friday and open all day without a two hour break between lunch and dinner on...
Read more