Tiara Skin & Hair Clinic — Local services in Los Angeles

I had 4 microneedling sessions w/ prp. The first three were great and I saw good results. The nurses were very friendly and gentle. As for the last one, it was a very bad experience. Even as they were doing it, I felt like the technique was so different that I had asked “is it okay to do these deep strokes without lifting the dermapen, wouldn’t it scar?”, I was assured it wouldn’t be a problem. The healing process was horrid, my skin felt completely different than the last three times, I had already formed scabs and my face was already showing signs of infection by the evening. I was panicking, reached out to them, they were very kind and told me to just follow some after-care protocols. I had constantly sent them pictures and told them it felt different than the others and that it might have been a wrong technique. After few assurances, they said it wouldnt be their fault if my skin reacted differently. But I waited like they had asked, for over a month and my indentations on my face were only getting bad, you could see from my scabs pictures. They checked in and I told them that it still has not improved. They apologized but said that I might need further treatment. I had asked for a complimentary evaluation of the damage and possibly treatment to which I got no response. I reached out to Groupon and Groupon refuses to give full refund for the last session because the merchant refuses to take accountability for the damage. I had no problems with my first three treatments and they were definitely kind but the last one was unprofessional and did not feel like they addressed my issues or concerns adequately. I had to get treated elsewhere. It’s a hit or miss. I’m leaving a review just for people to be cautious of who you choose to touch your face.

Edit: there was no prior warning to anything nor was I told that MY SKIN was on the tougher side. I was the one that gave feedback. I have pictures to prove the difference in your own treatment. I can bring up clinical procedures that the healing process was definitely not normal. I had been true in giving an honest review of my experience, that you did reach out, you are trying to underplay your negligence in proper practice. I do not wish to post pictures here because the scabbing looks nasty and infected. I know the difference. I had different providers 3 times, the last one definitely did not do it right. I know that for a fact. I had no problems with your...

I really want to recommend this place, so I’m leaving a review. There are so many places in Ktown, but This place is incredibly welcoming. They greet you warmly when you arrive and also say goodbye when you're leaving. I've had Botox, Genesis laser, and PRP treatments here, and even though it's a busy place, I always felt like I was receiving thorough and attentive care. The results of the treatments were always great, but what I appreciated the most was how comfortable they made me feel during the procedures. For the PRP treatment, they drew blood, but it was completely painless, which I’m incredibly thankful for, especially since I have a fear of injections. I tend to ask a lot of questions about each procedure, and they always answer kindly and honestly. They really understand the effects of each treatment and which ones work best for different skin types. I also appreciated that they didn’t push any treatments that weren’t right for me. It’s clear why this place has so many loyal customers. I plan to try other treatments here in the future, like Rejuran Healer and Glutathione IV drips. Also, parking is free, and since it’s by appointment, I rarely have to wait, which...

Very Disappointed - Rude Staff and Poor Service I came in for Botox without an appointment and was told by the front desk staff that they were on lunch, so I'd have to wait 30 minutes. I was a bit surprised, but she kindly said she would check if someone could take me earlier. I appreciated that she managed to get me in. However, I was then charged an extra 4% for using a credit card, which I was not informed about beforehand. When I asked why I wasn't told, the receptionist became extremely rude and started yelling at me. I honestly felt unsafe, her tone and behavior were aggressive, and I thought she might actually hit me. She then began speaking in Korean loudly in front of me, and when I asked her to please speak English so I could understand, she just told me to sign and go, and not to come back. The whole experience was unprofessional, hostile, and uncomfortable. On top of that, the place was not very clean. I will never return and do not recommend this...