Papa Johns Pizza — Restaurant in Los Angeles

Never order from this one!!! I walked in to order a pizza with the most positive attitude and a smily face. I wasn’t even in a hurry and it wasn’t even late. The lady there wasn’t in the mood and asked me if I’m picking up an order, said no just wanna make an order. she asked the other guy in there and came back to me and said sorry we have only Hawaiian pizza, still very positive I said ok which size, she said all sizes, said ok what’s price of each so i can choose one, then she said in the worst attitude ever “we’re busy” and that she doesn’t know and I should go online and check the prices and order. Well, I left. Probably a bad day for that girl, probably bad management, probably whatever, but I mean should selling pizzas be like that? Rather book a ticket fly to Italy eat pizza there and come back than ordering from that Papa Johns. After posting the review, I was curious to read the reviews of other people about this papa johns branch. which made me come back and edit(add) the following. I’m actually sooooo happy that the girl there behaved in such a manner which made me leave and go buy a frozen pizza from the supermarket next door and bake it at home. I am sure that it was tastier than their pizza which is according to others in the ratings, they got wrong pizzas, almost burnt pizzas, oversized and undercooked pizzas, no fresh ingredients. Well it turned up in my favor Leaving them empty handed. Again, don’t order from them, it’s...

I can't write about the food because the customer service caused me to walk out. They have an unspoken policy of tolerating racism with their employees. Although mostly Latinos work the front desk, they feel they have a pass to be bigots because others are bigoted towards them when it should be the opposite. One girl freely threw the "N" word around in reference to a dissatisfied customer. The manager defended the employees action while trying to calm the now offended customer. It looked very much as if the manager was not going to reprimand the employee in any way. The whole situation disgusted me and I walked out before seeing how the situation resolved itself. I advise anyone not to give this location your business. Such behavior in any light should not...

This Papa Johns make you not want to order from there ever again!!! We placed an order online and it charged us 3 times. When we called to speak to someone they placed us on hold for 10 minutes and then told us that they will call us back later tonight. No one ever called back so we called again and spoke to a manager. The manager could BARELY SPEAK ENGLISH and had no customer service skills. We argued with this guy about the charges and they also did not give us the Pepsi we ordered. The manager told us that there was nothing that he could do. When I threatened to come down there he all of a sudden changed his mind and told us to come tomorrow to get the Pepsi. They are horrible and Papa Johns...