Starbucks — Restaurant in Los Angeles

I ordered a black blond roast coffee. Normally it is poured and given as soon as it’s paid, this is typical for most Starbucks. I obliged and gave my name since it didn’t look like it was going to be given to me right away. I sat down and waited patiently.

Another guy showed up ordered and got his drink before mine. I had gotten up and waited. I overheard one of the employees saying that getting up and waiting is not going to make the drink get done faster.

That’s when I spoke to everyone there so they can hear me and said that I was waiting for the blond roast and it shouldn’t take this long to get it. That is when one of the workers went up to the machine and said , “oh it looks like it’s ready now.” It’s been waiting on the machine to get picked up..

I grabbed the drink and started walking out and Todd black heavy set man laughed at me hysterically as if my complaint was funny. I asked Tod why he was laughing at me and he acted as if he couldn’t hear me. I said I will be reporting this and ended up getting Todd’s name to report this.

This happened around 7:20am . I was wearing a red shirt. The employees here seem to not care unless you’re tipped. I did not too because it’s a blond roast that is poured and handed to me not some specific drink. I found this highly unprofessional and I hope someone has a talk with the crew about handling something as simple as a black blond roast. It’s not...

I ordered my starbucks through uber eats. It was delivered wrong as usual. I called the store and the guy who answered the phone said that i could come either tonight or tomorrow i told the guy that i will just go over there because i got the wrong order and i didnt want it and i want my original order. So i went in sure the front was closed… i knocked no one heard me. The girl saw me but didnt even did anything. I went in to drive through and knocked at the glass window and still no one checked. I knocked hard and the guy saw me and looked at the girl and said “we are closed” but the guy opened it any way. I explained the guy the problem and i told the guy that i dont want the order and i want my original order… so the guy checked the order and he pointed at the screen and said that there was an order for doris… so then i said the guy that i want my original order.. he looked at the order and told me “I because we dont have cinnamon sugar roll” then i said i thats fine but the order is far off from my 1 hot drink and cheese danish and cinnamon sugar roll because its so obvious that is both venti cold drinks. He just rolled his eyes at me then made my drink without checking what i wanted in my drink. This people are obviously doesn’t know what customer...

I really like this idea that Starbucks has now with the let's go back in time where Starbucks gets back to their customers!!!!!! 😭🤬 and get rid off all the unwanted customer from the l past and future!....ohhh🤔

Better yet lets get Starbucks even further back to where there were no Starbucks!!;;;

😀👍 woohoo

I LOVE this idea even better 😍 😍 😍!!!

then discriminatory behavior towards the individuals ir insert your {criteria}

I'm thinking it so do others ...at least one more other in reddit

That's another human.....!!!!!

What's that in real customer numbers ???

Well you can do the math then wake up and smell the numbers!!! 😉

I always remember when I get bad customer service .I would had thought you would have asked if I brought my cup you know play it off on the numbers hanging from the franchises necks but you are corporate the franchiser that's the disconnect you missed.......and your lack of forsight let alone customer dissatisfaction. Well I'm convinced....