Always a great barista to enjoy a coffee drink, ice blended chai latte, iced tea or the many other drinks they make. My favorite drink definitely is the ice blended chai. It's an alternative to caffeine and is refreshing in the summertime. My favorite Coffee Bean is located in Encino at Ventura Blvd and Louise Ave. What makes the Encino location so wonderful is the friendly employees and serene atmosphere. Stop by and see how nice it is to enjoy such great customer service. A++ 👍
Update: June 2023
Sean(Store Mgr) is such a friendly guy. He greets each customer like a personal friend, knows everyone by name and their relatives, and what they order. I've never seen such outstanding customer service as Sean and his staff. Defintely, make this barista your local hangout....
Read moreCame into the store to redeem my free Iced coffee that was owed to me for joining the rewards program. Girl with yellow hair was completely clueless on how to ring me up and said that I could not get a ICED coffee, even though theres a sign clearly posted in front of her register saying you get a free drink with rewards. Told her what I wanted in my coffee and all she gave me was a Iced black coffee and told me to put in my own ingredients instead. Then I forgot to check in so I tell the Asian girl so but she walks away and tells me that she "Has to void an order"she was so rude. I came in such a good mood with my husband because we just booked our trip to Hawaii to get attitude. Never will return again. Bad...
Read moreThis place was worse than I expected. Someone really needs to teach the manager how to treat customers properly. I walked in holding a Starbucks drink, planning to buy something from Coffee Bean like a pastry or another drink. Instead, the manager kicked me out just for having a Starbucks cup. I understand they’re a competitor, but that doesn’t give anyone the right to yell at a customer or, worse, use slurs. The manager seemed especially angry just because I had a Coffee Bean gift card on me, which makes no sense. If you treat customers with respect, they’ll come back. In this case, I’m glad to say I won’t be returning (I gave the gift card...
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