During my recent visit to the Northridge Csun Waba Grill, I had the pleasure of being served by Emily, who truly made my dining experience unforgettable. From the moment I walked in, Emily greeted me with a warm and welcoming smile, making me feel right at home. What stood out to me the most was her extensive knowledge of the menu. She was incredibly insightful, providing detailed explanations of the dishes, which made it so much easier for me to make a decision.
Not only was Emily knowledgeable, but her recommendations were spot on. She suggested a few of her favorites, and I decided to give them a try. I was absolutely delighted with my choices; the flavors were exceptional, and I could tell that her suggestions were made with my preferences in mind. It's not often you come across someone who takes the time to deliver such personalized service. I’ll be coming...
Read moreI ordered via Uber Eats a family-size chicken with half brown and white rice, plus veggies, no sauce, for $25.60. They delivered a one-person size bowl. With sauce.
I called immediately upon delivery but first got some ‘Justin’ who kept arguing that my order was for a bowl so they delivered a bowl. While charging $25.60 for that chicken bowl...
The owner soon reached out to me to explain that the Uber driver picked up the wrong bag and very kindly offered to prepare at no cost the real family-sized chicken, which I picked up today. It was excellent, as always at WaBa. And the additional dumplings he offered were a fest for the kids.
Thank you, Panos, for fixing the issue quickly and efficiently. You have the right sense of fairness and...
Read moreThey asked me to do a google review for a free drink prior to my experience. I wanted a drink, so I was like “Yeah, cool, 5 stars!”. But they “ran out of tea a few days ago” and that was literally the only thing I wanted from the fountain. My potstickers were grilled too long and my veggies were more blanched than steamed. I asked to dine in and they packed my food to-go only for the dude to pull all my food out without gloves and awkwardly tray it in front of me.
I’ve been to quite a few Wabas, they’ll need to do some work...
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